Retail TouchPoints

FEBRUARY 23, 2022

No matter how fast the modern payment ecosystem is developing, the pursuit of the best customer experience isn’t going anywhere. To answer customers’ demands, business leaders must find the balance between adapting services to consumers’ digitally-driven shopping behaviors and staying true to the company’s strategy.

Payment Services 347

Payment Services Cryptocurrencies Social Media Telecommunications 347

Retail TouchPoints

JANUARY 26, 2024

It’s clear that the payment experience has become the new CX battleground. To tackle this challenge, retailers are increasingly adding on new payment options, from buy now, pay later (BNPL) financing to accepting digital currencies and even biometric-based payment systems.

Merchant Services 263

Merchant Services Payment Services Payments ACH 263

Retail TouchPoints

DECEMBER 19, 2022

Build-A-Bear also eagerly embraced metaverse opportunities, and its latest is a Roblox environment, Build-A-Bear Tycoon , with elements that connect to the retailer’s physical stores, including special codes for in-experience redemption through stores and marketing channels.

Games 189

Games Workshop Digital Currency Accessories 189

Retail TouchPoints

AUGUST 31, 2021

NFTs are how you show up in their world, it’s who you are, it’s how you connect with community, and that also translates to the retail world and customer experience.”. By distributing] tokens or NFTs to their clients, brands are able to really engage and enrich the customer experience.”.

Retail 231

Retail Games Technology Arts 231

ESW

MARCH 4, 2019

Digital currencies like Bitcoin are helping both private users and online merchants to experience a whole new world of monetary exchange with complete ease,” eCommerce consultant Darshit Parmar writes. Customer Experiences. But don’t be fooled by the price volatility of crypto.

Cryptocurrencies 113

Cryptocurrencies Payment Services Payments eCommerce 113

ESW

NOVEMBER 11, 2019

We’ve previously advised eCommerce brands to be aware of the role that the blockchain can play in fraud prevention, CRM and the customer experience. A partnership between payment processor Flexa and Gemini, a digital currency company owned by the Winklevoss twins, is bringing Bitcoin to Whole Foods, Nordstrom, and Crate and Barrel.

Payments 68

Payments Payment Services Cryptocurrencies eCommerce 68

Korona

JANUARY 5, 2023

Offering an array of options opens up your sales to more types of customers, and helps encourage your website guests to go through with making purchases. Digital currencies. Once you have your customers signed into their accounts on your eCommerce website or smartphone app, you can enable 1-click checkout.

Payment Services 52

Payment Services eCommerce Shipping Costs Payments 52