Address Labor Shortages by Creating Attractive Retail Career Paths
Retail TouchPoints
DECEMBER 31, 2021
One of the beauties of the big box model was that it enabled retailers to get away with relatively low-priced labor. Many of these changes are recent: “Ship-from-store wasn’t economically viable [as recently as] two years ago,” said Ritter. The second-highest selection was virtual appointments with salespeople/stylists, at 34%.
Let's personalize your content