articles tags Critical Issues 
Retail TouchPoints
MARCH 30, 2022
Navigating the past two years of digital changes has been a challenging yet invigorating time for brands and social media users alike. From the large spike of social platform users and increased time spent online to measurement fluctuations, everyone has developed new behaviors and preferences within the social space.
Kissmetrics
MAY 27, 2021
If you can get your client’s website to the top of user search, you’ll have a much easier time improving their ROI. This post dives deep into technical SEO and how you can use it to increase organic traffic , show up in search, and improve your overall site experience. Customers excitedly click the link to read your article.
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Omnisend
DECEMBER 15, 2020
When that time comes, the customer will look to contact the company. The challenge for ecommerce businesses is the average customer uses ten different channels, including contact forms, social media profiles, live chat, and email—making it hard for companies to know where to focus their efforts.
Ecommerce Platforms
APRIL 11, 2022
At its core, Zoho Desk is an omnichannel help desk and customer service system, which allows business leaders to manage conversations across a range of channels, like email, phone, chat, and social media. Some of the channels available to connect with Zoho Desk include: Email Social media Live chat Webforms Telephony.
Ecommerce Platforms
SEPTEMBER 7, 2021
There’s no shortage of tools to help you drive traffic and entice customers. For instance, you can improve SEO by utilizing Shift4Shop’s customizable URL structures, PageSpeed optimization, and fully mobile-friendly stores. You can also modify your meta tags, page titles, and H1 headings.
Kissmetrics
NOVEMBER 24, 2021
The following article details proven methods to optimize your website and get more online attention. Your core product page is the landing page for any potential customer. Getting your structure organized means ease of use for customers, and that’s something Google considers for your site’s ranking. Optimize Your Product Pages.
Omnisend
JULY 20, 2021
To retain the VIP customers, you first need to know who they are. In this article, we’ll go over: What makes a VIP customer. How to identify them using customer data. However, if you do have a product line on the higher-scale, this method can help you identify customers that you’ll want to prioritize.
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