Remove Customer Experience Remove Recommendation Remove Specialty Retailers Remove Subscription
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The State of eCommerce Subscriptions in 2020

ESW

It’s been over a year since we first analyzed the rise of eCommerce subscriptions , and a lot has changed. Subscription services exploded, eCommerce adoption increased. Then a global pandemic upended retail and brought the world to a standstill. A full one-half of Canadians have multiple subscriptions, with Germany, the U.K.

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Back-To-School Spending Poised To Top $100 Billion Even Amid Disruption

Retail TouchPoints

However, what was interesting is the amount of money that’s going to be spent on things like subscriptions for educational services. Consider new methods of merchandising and curation: Efficiency has exceeded engagement in most stores, and that means retailers need to get crafty with their merchandising and store design.

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12 Critical Retail Industry Performance Metrics (2020)

Retalon

Stock-outs result in lost sales and degrade the customer experience. With the dynamic nature of retail and supply chains, North America’s top retailers aim to have 98.5% in-stocks on the retailer’s most important and profitable items in their business. KPIs in the Retail Industry for Improving Efficiency.

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