RTP blog

JANUARY 21, 2019

Mobile POS systems allow store associates to offer better customer service, while tablets and other devices can offer inventory management and shipping updates from anywhere. Vital operational procedures can be developed or modified while on the go.

Mobile 150

Mobile Small Business Retail White Paper Retail 150

365 Retail

DECEMBER 13, 2023

This year, AI has transformed the future of customer experience and is quickly becoming a key driver of growth and productivity across industries. Personalised, seamless experiences drive shoppers to the buy button Automation and seamless experiences are giving time back to retailers and consumers.

Retail 65

Retail Gifts Shipping Costs Customer Loyalty 65

365 Retail

MARCH 19, 2024

44% said that more transparency is needed around shipping costs and other fees, 43% said that customer support needs improvement and 39% said that e-commerce checkouts need to be faster and simpler. Respondents identified three top areas for improvement in B2B e-commerce checkouts.

eCommerce 52

eCommerce Payments B2B Merchant Services 52

ROI Revolution

APRIL 27, 2018

This is why any successful online business is constantly testing to find new ways to optimize their site and overall customer experience. Below you’ll find a perfect example of a very simple form that is clear, concise, and covers all the bases for potential customers. Make Sure the Path to Completion is Abundantly Clear.

eCommerce 60

eCommerce White Paper Conversion Optimization Online Retail 60

365 Retail

MAY 5, 2023

Highlighting the increasing complexity of meeting the demands of consumers who expect to shop seamlessly across multiple touchpoints, respondents working at omnichannel businesses (92%) were more likely those at pure play ecommerce retailers (84%) to think a branded post-purchase tracking solution would improve their customer experience.

Customer Loyalty 52

Customer Loyalty Customer Retail Omnichannel 52

FastSpring

DECEMBER 18, 2020

This meant that there was a chance of human error by BizNet’s staff, and their customers also had to wait over 24 hours to receive access to their product. It wasn’t ideal for the business or its customers. “It When our customers ordered something, they wanted it right away.”.

B2B 148

B2B eCommerce Payment Services SEO 148

Dynamic Action

SEPTEMBER 11, 2017

DynamicAction’s Co-founder and Chief Data Scientist recently penned How Amazon Does Data—And What you Can Learn From It — a retail strategy white paper containing 8 tactical lessons from Amazon’s playbook. Lesson #1: Form a complete view of the customer experience. Amazon’s operating model is centered on the customer.

Operations 59

Operations Shipping Costs Retail Merchant Services 59