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The New Retail Frontier: Where Sustainability Meets Customer Loyalty

Retail TouchPoints

Consequently, these sectors lag behind and grapple with incorporating loyalty programs into their overarching sustainability strategies. There are many great examples of companies taking accountability for their environmental impact and using their loyal customer base to get involved. For example, a well-known U.S.

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How to Improve Digital Privacy and Trust Between Consumers and Companies

Retail TouchPoints

Companies benefit equally from the responsible use of data, in the form of greater customer loyalty or better engagement with information their customers actually care about. Typically, it’s been difficult for customers to evaluate a company’s commitment to security. The tide is turning.

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Rethinking the Retail Environment Through Food-and-Beverage Design Concepts

Retail TouchPoints

Additionally, the presence of food and beverage supports engagement and builds customer loyalty. Scent marketing, for instance, relies on diffusing carefully selected fragrances at different customer touch points throughout the store to create a pleasant shopping experience. Implementing Food and Beverage Design.

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#RIC21 Provides 8 Real-World Answers to the Question ‘What do Consumers Really Want?’

Retail TouchPoints

Eyewear brand Bollé , for example, saw a 456% YoY increase in sales at one of its retailers following the launch of the augmented reality (AR) try-out tool for its winter line. “AR Make loyalty programs experiential and community-oriented.

Consumer 264
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59 Productivity Hacks for Online Small Business Owners

BigCommerce

For example, let’s say that one of the tasks you want to delegate is creating content for your business blog. For example, use a scheduling tool like Calendar or Mixmax to organize meetings. Here are some examples. Try out a financial service like Mint to track what you’re spending. Andy Etemadi, CEO, EYEMAGINE.

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How Are Retailers Driving Shopper Retention and Loyalty?

Retail TouchPoints

While both executives and consumers agreed that product was a critical loyalty driver, garnering 46% and 48% of respondents respectively, there was a significant disconnect when it came to secondary factors. For example, while 35% of consumers said it was important that products were easy to find and purchase, only 17% of executives agreed.

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How Privacy Issues in Mobile Apps Impact Retailers

Retail TouchPoints

This discovery tarnished the reputation of a widely respected company with a long history of customer loyalty. Retail companies like Tim Hortons that underestimate the importance of mobile app privacy and security risk damaging customer relations and brand image, potentially leading to customer and revenue loss.

Mobile 312