Customer Loyalty Improvements Multichannel Travel 
SellBrite
JUNE 7, 2017
The numbers say it all: it costs five times more to bring in a new customer than it does to maintain a current one and the odds of making a sale to a current customer are 60-70 percent compared to only a 5-20 percent chance of selling to a new lead. In fact, 44 percent of retailers say that social media drives customer retention.
365 Retail
JULY 13, 2021
As the consumer’s journey is increasingly multichannel, staff will need to acquire new skills to manage not just traditional sales and service tasks but assisting with online orders, managing online returns, staging for click and collect, and selling to customers at home through video calls. New tools and techniques needed.
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SellBrite
MARCH 30, 2018
You need great products, and you need great management and customer service – but no matter how great your products or customer support are, you need someone whose focus is finding your customers and figuring out how to speak to them in a way that convinces them your products are the ones they’ve been looking for.
Ecommerce Platforms
JULY 8, 2019
Such information is particularly handy for establishing customer loyalty reward schemes like discounts, which is also another feature available on the Lightspeed POS system software. But, on the bright side, its online selling features have improved quite remarkably over the past couple of years. CRM and Customer Loyalty.
ROI Revolution
MARCH 2, 2021
57% of millennials believe their financial situation will improve between now and Summer 2021 ( GlobalWebIndex ). In August 2020, a similar 57% of executives expected the global economy to improve over the following six months, but more executives (29%) expected it to worsen. Executives’ optimism toward economy improves.
ROI Revolution
AUGUST 5, 2021
65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. 57% of millennials believe their financial situation will improve between now and Summer 2021 ( GlobalWebIndex ). February 11 update. 10/7 update.
ROI Revolution
NOVEMBER 4, 2020
Executives’ optimism toward economy improves. According to new research from McKinsey , 57% of executives expect the economy to improve six months from now , with 29% expecting the economy to worsen – the most optimistic outlook since the beginning of the pandemic. digital travel sales are expected to drop 44.7%
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