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Continuing Omnichannel Success Post-Holiday Season

Retail TouchPoints

Post-holiday season for retailers is a period of recovery centered around understanding what happened during the holiday and how to move forward with the transaction cycle, while also preparing for ongoing omnichannel business. Post-Holiday Omnichannel Success. Analytics are absolutely critical for retailers post-holiday peak.

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It’s The Business Model Itself That’s Changing: Top Retail Trends

RTP blog

Retailers Blur The Lines Between Online And In-Store In addition to turning physical stores into experiential destinations, retailers are blurring the lines between online and brick-and-mortar retail by enhancing omnichannel offerings with faster delivery options.

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As ‘Appointment Retailing’ Use Cases Expand, More Brands See Value

Retail TouchPoints

Retailers such as Best Buy and Apple were two of the first to implement the model at scale, showing the value for businesses outside of luxury and specialty retail. An omnichannel appointment system is especially valuable as more brands and retailers expand their assortment of in-store and digital services.

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DXL Group Drives Transformation of its Digital Business with DynamicAction’s Retail Analytics Solution

Dynamic Action

(DXL), the leading retailer of men’s large and tall apparel, will roll out DynamicAction’s system to unify its data across the digital business and arrive at actionable insights faster. About DynamicAction: Retail’s fastest path to connected, profitable decisions – from each click to every brick. About Destination XL Group, Inc.:

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Can Modern CRM be the Lifeline Retail is Looking for?

Retail TouchPoints

Rather than focusing on an omnichannel or multichannel approach, ‘modern CRM’ favors a channel-less approach, which may involve merging the online experience with the offline one, creating ultra-personalized shopping experiences, or bringing gamification and geolocation into the fold. You avoid wasted spend and develop tailored content.

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The Best POS (Point of Sale) Systems for 2019: The Ultimate Guide

Ecommerce Platforms

Such information is particularly handy for establishing customer loyalty reward schemes like discounts, which is also another feature available on the Lightspeed POS system software. Omnichannel – Sell on Facebook, centralized reporting, consistent branding, centralized customer data, quick set-up, integrated inventory.