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Three Lessons Grocers can Learn from Specialty Retailers

Retail TouchPoints

Here are three lessons for grocers seeking to improve their in-store experiences: #1: Invest in People-First Experiences Many grocery stores built partnerships with digital food delivery companies to ensure their customers could get what they needed safely and time-efficiently.

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Continuing Omnichannel Success Post-Holiday Season

Retail TouchPoints

Having systems that can provide visibility into all stages in an integrated way is critical to ensuring a positive customer experience and subsequent customer loyalty. Returns are inevitable after the holidays, but they do not have to tank any success that your retail business saw during peak season. Next Steps.

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It’s The Business Model Itself That’s Changing: Top Retail Trends

RTP blog

To win in this space, retailers must use these capabilities to tailor customer outreach for new, current and lapsed customer segments. With many subscription boxes offering a discounted rate, retailers also must measure the long-term effect of these services on customer loyalty and customer lifetime value.

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As ‘Appointment Retailing’ Use Cases Expand, More Brands See Value

Retail TouchPoints

Retailers such as Best Buy and Apple were two of the first to implement the model at scale, showing the value for businesses outside of luxury and specialty retail. Count appointment-based selling as another existing trend that was supercharged by COVID-19.

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How To Ship Alcohol: Some Tips For Shipping Alcoholic Beverages Across All The 50 States

Korona

Outside of direct-to-consumer sales, the top three channels for online wine sales are “specialty retail,” “online grocers,” and “merchant websites.” Specialty retail companies (like Total Wine or Wine.com) have increased their online sales by over 85%. Accounting software integration.

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DXL Group Drives Transformation of its Digital Business with DynamicAction’s Retail Analytics Solution

Dynamic Action

By understanding and leveraging our customer’s connected behavior, DXL will be able to continue building customer loyalty by ensuring every touchpoint delivers an enhanced experience for our customer.”. To set up an in-person meeting with DynamicAction during Shop.org, please reach out to dynamicactionpr@ketnergroup.com.

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What Is Inventory in Retail – Everything You Need To Know As a Retail or SMB Owner

Korona

When your customers consistently get the products they want, they are more loyal to your store with fewer errors or stockouts. In other words, better inventory management promotes customer loyalty, which helps maintain or improve foot traffic to your store. . Avoid spoilage and obsolescence. Save time .