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The Complete Guide to Client Onboarding and Retention

Kissmetrics

Customer retention isn’t just another vanity metric. The longer a customer stays with your business, the more revenue they generate. In financial services, a 5 percent increase in retention results in a 25 percent increase in profits. How Ongoing Services Improves Client Retention.

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Top Customer-Driven B2B eCommerce Trends

GetElastic

Customer Loyalty Programs: Almost all B2B marketers strive to find a balance between acquiring new customers and retaining existing customers. However, data shows that: 33% of marketers plan to increase spending on customer acquisition, versus only 18% on customer retention.

B2B 146
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59 Productivity Hacks for Online Small Business Owners

BigCommerce

So, we’ve put together a quick hit list that will enable you to be more productive and stay up-to-date on your industry. Need some simple graphic design help for a logo, PPC banner or social media ad? Staying on top of industry information, government regulations, ecommerce best practices and marketing trends is key to your success.

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Top tips to make Black Friday and Cyber Monday a success in 2022

365 Retail

Using a sound PPC and SEO strategy to support enticing promotions is a surefire tactic to create a buzz around your brand early on. You must know when to restock and make sure you don’t sell items that aren’t available, after all, astute inventory management drives scalability, profit, and customer retention.

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Customer Lifecycle Stages: How to Engage with Customers at Each Step

Omnisend

The moment a customer hears about your brand or store, the awareness stage begins. It can start through word-of-mouth recommendation, spotting you via social media, or seeing your marketing efforts. There are many ways a potential-customer can become aware of you, so there’s no sure-fire way of fully preparing for it.

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How Coronavirus Is Impacting Ecommerce [June 2020]

ROI Revolution

While some trends have accelerated, others have declined unexpectedly, and the impact your brand is feeling depends largely on your industry. Customer Acquisition to Retention: Now available on demand. COVID-19 ecommerce industry impacts. COVID-19 ecommerce industry impacts. Business & industrial.

eCommerce 173
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How Coronavirus (COVID-19) Is Impacting Ecommerce [October 2020]

ROI Revolution

COVID-19 news & industry updates. COVID-19 industry updates. For better or for worse, no industry has gone untouched by COVID-19. In every edition of our biweekly COVID-19 Compass newsletter, we share updates from various industries on how they are being impacted by the pandemic. 8/24 update. YoY at a 10.1%

eCommerce 193