Customer Customer Experience Customer Retention Specialty Retailers 
Retail TouchPoints
MAY 23, 2023
Then the brand went viral during the pandemic thanks to its eco-friendly handcrafted face masks, which helped Graf Lantz expand its customer base 14X over the past three years. Anecdotally, we hear from our customers that they’re still using bags and laptop sleeves from 10 years ago.
Retalon
AUGUST 5, 2020
Revenue Growth KPIs in the Retail Industry for Improving Efficiency 5. Promotions Uplift Retail KPIs that Answer Questions About Customer Behavior 8. Customer Lifetime Value Which Retail Industry KPI is the Most Important? Examples of Retail KPIs that Maximize Inventory ROI. Sales Per Square Foot 6.
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