Retail TouchPoints

DECEMBER 31, 2020

2020 has been an exceptional year for the retail sector, with all businesses having to rapidly adapt in some way or another. Such a time of upheaval has led to a permanent, irreversible change in consumer behavior as shoppers embrace the convenience and security of ecommerce more readily. There is much for retail organizations to do to make themselves resilient to the incoming challenges, but enhancing omnichannel capabilities and building powerful ecommerce experiences will be crucial.

Consumer 342

Consumer Omnichannel Customer Experience Technology 342

Omniconvert

DECEMBER 31, 2020

Customer behavior is always involved, leaving marketers and eCommerce owners constantly on their toes when it comes to new ways. The post 7 Pro Tips How to Use Video Marketing for Customer Retention appeared first on Omniconvert Ecommerce Growth Blog.

Customer Retention 148

Customer Retention Customer Marketing Blog 148

ecomdash

DECEMBER 31, 2020

When you increase site traffic, you’ll see more conversions and customer engagement. Use these strategies to drive more traffic to your WooCommerce store. The post Drive More Traffic to Your WooCommerce Store appeared first on Ecomdash.

WooCommerce 96

WooCommerce Customer Shopping Carts 96

Omniconvert

DECEMBER 31, 2020

The most straightforward, practical, and fast way to decipher what customers think about your business is to collect feedback directly. The post 9 Ways to Get Valuable Customer Feedback appeared first on Omniconvert Ecommerce Growth Blog.

Customer 147

Customer Blog eCommerce Customer Experience 147

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Payments

RetailDive

DECEMBER 31, 2020

From virtual services and contactless pickup to a Black Friday unlike any other, retailers were forced to adapt.

Other 137

Other Retail 137

Fabric Blog

DECEMBER 31, 2020

In this episode of Coffee + Commerce, we break down Kroger's e-commerce site with Faisal Masud and Ryan Bartley. Faisal is our CEO here at Fabric and was previously the director of AmazonBasics and the CTO at Staples. Ryan is our co-founder and was previously the director of mobile at Staples and product manager at eBay.

eCommerce 98

eCommerce Mobile Management Blog 98

Salsify

DECEMBER 31, 2020

“Think about commerce, instead of just ecommerce, as the digital world fully expands.”. — Lauren Livak, Senior Commerce Strategy Manager, Salsify. Brands often get caught up in the haste of ecommerce. Digital channels have rapidly expanded throughout 2020, and brands are racing to transform their business to become more digitally mature.

Management 78

Management eCommerce Channel 78

Korona

DECEMBER 31, 2020

Well, here we are. Finally at the end of a year that seemed to somehow fly by while at the same time holding out as long as possible to throw us all one last sucker punch.Sadly, too many small businesses were unable to make it through the past 9 months. But we're hopeful that 2021 [.].

Small Business Retail 52

Small Business Retail Blog POS Retail 52

Kissmetrics

DECEMBER 31, 2020

The mid-aughts to early 2010s were the heyday for RSS feeds like Google Reader. It felt like everyone was using them. Then, in 2013, Google Reader was switched off, and their popularity has dwindled. Dwindled, but not vanished entirely. Google Trends data shows a massive dropoff since RSS hit its peak back around 2005. But interest has been pretty stable since about 2015: What does this tell us?

Social Media 358

Social Media Beauty and Health Article Recommendation 358

Korona

DECEMBER 31, 2020

Well, here we are. Finally at the end of a year that seemed to somehow fly by while at the same time holding out as long as possible to throw us all one last sucker punch. Sadly, too many small businesses were unable to make it through the past 9 months. But we’re hopeful that 2021 will offer a reprieve and allow many of those business owners who shuttered their doors to start a new venture.

POS 52

POS Blog Small Business Retail Payment Services 52

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Technology

Kissmetrics

DECEMBER 31, 2020

Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. Being on top of work feels so much better than the reverse. A stakeholder asks you a third-decimal-place question about a future project. You nail it. The answer is ready and the evidence is two clicks away. With the right project management software, it’s easier to operate at a high level.

Management 363

Management Other Definition Marketing 363