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How FTD Uses UX Analysis to Weed Out Friction Points in the Shopper Journey

Retail TouchPoints

When FTD was founded in 1910, it represented the absolute cutting edge in technology (the “T” in the name stood for the “telegraph” connecting a network of 13 florists). Key changes have included the addition of a mobile component to support Mercury HQ, which manages the company’s POS solution, along with improved order routing processes.

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The Best Website Builders (In-Depth Review)

Kissmetrics

Learning curve – If you are not great with technology, it is unlikely you will want to spend hours learning how to set up a website. Mobile-friendliness – You will need to ensure that your website builder automatically makes your website easy for mobile users, typically with responsive design. Who should use Wix?

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How Robots Can Help Retail Operate Safely Again

Retail TouchPoints

At large retail outfits you won’t be trying on that shirt. There will be some innovation that may first strike us as odd: Suitsupply is reinventing its retail journey by installing “ Safe Shopping Screens” partitions in its stores. After all, it’s called “retail therapy” — not “retail trauma.”.

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234 American Business Owners on Starting, Scaling and Staying Inspired

BigCommerce

Their stories are conveniently ignored when you hear about the extinction of small businesses. In reading this article, you’ve begun a journey into the passions, success stories and advice of more than 200 American business owners trying to make ends meet while they make life a little sweeter for those around them.