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How FTD Uses UX Analysis to Weed Out Friction Points in the Shopper Journey

Retail TouchPoints

When FTD was founded in 1910, it represented the absolute cutting edge in technology (the “T” in the name stood for the “telegraph” connecting a network of 13 florists). The Mercury POS component had originally been launched in 2003 , and hadn’t been updated for approximately 10 years, noted Powell. “Say Matt Powell.

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How Robots Can Help Retail Operate Safely Again

Retail TouchPoints

At large retail outfits you won’t be trying on that shirt. There will be some innovation that may first strike us as odd: Suitsupply is reinventing its retail journey by installing “ Safe Shopping Screens” partitions in its stores. After all, it’s called “retail therapy” — not “retail trauma.”.

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The Best Website Builders (In-Depth Review)

Kissmetrics

Learning curve – If you are not great with technology, it is unlikely you will want to spend hours learning how to set up a website. Small businesses – If you are offering a service such as legal advice or marketing, Wix is a solid website builder that will handle all of your needs. Who should use Wix?

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72 American Business Owners on What Motivated Them To Become Entrepreneurs

BigCommerce

My dad, with his dad – my grandpa – invented a limited-flight golf ball – the BirdieBall – in 2003. We do have a retail store in Independence, Virginia and welcome visitors from all over the world. The most updated technology we had access to was the Telex machine at the local stockbroker’s office. A curious challenge.

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234 American Business Owners on Starting, Scaling and Staying Inspired

BigCommerce

Their stories are conveniently ignored when you hear about the extinction of small businesses. In reading this article, you’ve begun a journey into the passions, success stories and advice of more than 200 American business owners trying to make ends meet while they make life a little sweeter for those around them.