2007 Channel Customer Experience Customer Loyalty 
Optimizely
SEPTEMBER 18, 2018
They eagerly wait for your newest launch; they follow you on all your social media channels; they like your posts; and they enter your giveaways. These are the loyal customers your brand relies on. The post Brand Loyalty Examples: 8 B2C Brands with a Rabid Fanbase appeared first on Zaius.
BigCommerce
SEPTEMBER 28, 2017
From 2007 to 2017, the ecommerce sector has created roughly 397,000 new jobs in the United States. A majority of these jobs are allocated to distribution and fulfillment, but a proportional number of these jobs also go into operations, management, and of course, customer service. Actively use text for customer service and support.
ESW
MARCH 26, 2019
Fareeha Ali at DigitalCommerce360 reports that while eCommerce sales have nearly quadrupled since 2007 (to more than $450 billion), they still account for just 13 percent of total retail sales in the United States. Fundamentally, ship-to-store is more of a backend process than a new customer offering. Ship-to-store bridges that gap.
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