Remove 2007 Remove Customer Experience Remove Customer Loyalty Remove eCommerce
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How to Improve Customer Loyalty with Pricing

Prisync

If you’ve achieved to attract visitors to your store and gained a sustainable traffic, then you should think the next step which will be about converting visitors to actual customers and keep them loyal to your store. That’s why you should think customer loyalty like a puzzle. Differential Pricing.

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Retail technology for building recession resilience

iVend

McKinsey’s research into the way that retailers managed cost reductions in the Great Recession of 2007-2009 found that ‘resilient retailers’ reduced their costs by two percentage points, while their ‘non-resilient’ counterparts increased theirs by the same amount. Retaining customers. Retail Technology: Efficient in-store operations.

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How to Improve Your Store’s First Impression Through Targeted Branding

retailnext

The rise in e-commerce has left many retail shop owners out of ideas and out of business. But there’s no denying that fighting for shopper foot traffic and customer loyalty is an uphill battle. Figure Out Who Your Customers Are. Having a brick-and-mortar store is more challenging than it used to be.

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Brand Loyalty Examples: 8 B2C Brands with a Rabid Fanbase

Optimizely

While the company may have been set up before online shopping took off, it embraced ecommerce with open arms and used it to grow an international following. STAT: From its launch in 2007 until the end of 2017, Brewdog has grown to more than 1,000 employees, and has brewed 343,253 hectoliters of beer.

B2C 261
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How 2 Brands Navigate the Chaotic Chat Channels of Modern Ecommerce Customer Service

BigCommerce

Earlier this year, Michael Mandel from Progressive Policy published a piece about the growth of ecommerce sector jobs based on the latest data from the Bureau of Labor Statistics. From 2007 to 2017, the ecommerce sector has created roughly 397,000 new jobs in the United States. Or risk losing customers to competitors forever.

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Ship-to-Store Breaks Down the Barrier Between Physical and eCommerce Retail

ESW

Ship-to-store is not exactly a new phenomenon in eCommerce. Steve Nave , the SVP and general manager of Walmart’s online presence at the time, put the benefit of the tactic plainly: “Not only do we see it as a nice convenience for customers, but we also saw it as a way to drive incremental traffic to the stores, and incremental sales.”.