Retail TouchPoints

JULY 29, 2020

Ready to grow even further, the company launched a digital transformation to swap out its legacy systems, advance customer knowledge through data and provide a truly omnichannel customer experience. Larocque has spent more than 20 years with Burton, becoming SVP Operations in 2010. People know us for snowboarding.

Omnichannel 274

Omnichannel eCommerce POS Operations 274

Retail TouchPoints

AUGUST 25, 2023

Mobile-targeted direct-to-consumer brands (D2C) brands reigned from 2010 to 2021, ushering in new ways to get in touch with their customers directly. Marketers will see smooth sailing, with access to customer data and communication channels they previously couldn’t gather.

Retail 243

Retail Social Media Consumer Channel 243

GetElastic

SEPTEMBER 16, 2021

After all, that’s where the customers are, right? We’ve even recently seen the adoption of in-store mobile self-checkout and COVID-19 introduced the concept of curbside pickup. This means businesses can give customers a more seamless, frictionless experience. Hybrid Customer Experience Example 1: Carvana. Read the Guide.

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

GetElastic

SEPTEMBER 16, 2021

After all, that’s where the customers are, right? We’ve even recently seen the adoption of in-store mobile self-checkout and COVID-19 introduced the concept of curbside pickup. This means businesses can give customers a more seamless, frictionless experience. Hybrid Customer Experience Example 1: Carvana. Read the Guide.

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

Blue Acorn

JUNE 8, 2017

I learned how Perry Ellis International uses Amazon as a treasure trove of data, and I got a course on data science from Land’s End. Here’s my recap of the day’s sessions: How Sephora Uses Mobile to Deliver Experiential Retail. Sephora efficiently sums up their mobile strategy in three words, “teach, inspire, and play.”.

eCommerce 40

eCommerce Mobile Recommendation Technology 40