Retail TouchPoints

JANUARY 12, 2023

Inspired by his own experience — starting Chobani as a Turkish immigrant who himself hired refugees and found they were among his best employees — Ulukaya founded Tent Partnership for Refugees in 2016 to mobilize businesses to hire, train and mentor refugees. Get the Skinny on 2023 Trends.

Consumer 282

Consumer Food and Beverages Beauty and Health Toys 282

Retail TouchPoints

AUGUST 25, 2023

Mobile-targeted direct-to-consumer brands (D2C) brands reigned from 2010 to 2021, ushering in new ways to get in touch with their customers directly. Marketers will see smooth sailing, with access to customer data and communication channels they previously couldn’t gather.

Retail 245

Retail Social Media Consumer Channel 245

Retail TouchPoints

JULY 29, 2020

Ready to grow even further, the company launched a digital transformation to swap out its legacy systems, advance customer knowledge through data and provide a truly omnichannel customer experience. Larocque has spent more than 20 years with Burton, becoming SVP Operations in 2010. People know us for snowboarding.

Omnichannel 283

Omnichannel eCommerce POS Operations 283

GetElastic

SEPTEMBER 30, 2021

Editor's Note: This post was originally published April 4th, 2018 and has been updated to reflect the current state of GDPR and other data privacy regulations impacting eCommerce in 2021. Almost every online activity generates data that can be collected, stored, and shared.

Consumer 144

Consumer Information Fulfillment Social Media 144

GetElastic

SEPTEMBER 16, 2021

After all, that’s where the customers are, right? We’ve even recently seen the adoption of in-store mobile self-checkout and COVID-19 introduced the concept of curbside pickup. This means businesses can give customers a more seamless, frictionless experience. Hybrid Customer Experience Example 2: Birchbox.

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

GetElastic

SEPTEMBER 16, 2021

After all, that’s where the customers are, right? We’ve even recently seen the adoption of in-store mobile self-checkout and COVID-19 introduced the concept of curbside pickup. This means businesses can give customers a more seamless, frictionless experience. Hybrid Customer Experience Example 2: Birchbox.

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

ItemMaster

JULY 6, 2018

This past year lifestyle claims, such as organic or sustainable have grown seven-fold since 2010 ( Forbes , “Top 10 Food Trends for 2018,” 12/17/17). According to Google, for five of the top ten trending functional foods, over 50% of the searches are on mobile. Online shopping continues to expand. And the results are effective.

Food and Beverages 20

Food and Beverages Consumer Recommendation Other 20