Retail TouchPoints

JULY 29, 2020

Ready to grow even further, the company launched a digital transformation to swap out its legacy systems, advance customer knowledge through data and provide a truly omnichannel customer experience. Larocque has spent more than 20 years with Burton, becoming SVP Operations in 2010. People know us for snowboarding.

Omnichannel 274

Omnichannel eCommerce POS Operations 274

Retail TouchPoints

FEBRUARY 28, 2023

Fortunately, there have been advances in both digital technology and customer analytics that dramatically enhance a retailer’s ability to personalize promotions and deliver them through the loyalty program framework. Before that, he was Deputy CEO at Tesco from January 2010 to December 2012.

Retail 270

Retail Books Consumer Social Media 270

Retail TouchPoints

AUGUST 25, 2023

Mobile-targeted direct-to-consumer brands (D2C) brands reigned from 2010 to 2021, ushering in new ways to get in touch with their customers directly. Customers today know what they want as their decision-making happens online, but more than 85% of purchases are still predominantly made through wholesalers like Target, Walmart and more.

Retail 243

Retail Social Media Consumer Channel 243

GetElastic

SEPTEMBER 16, 2021

These hybrid experiences are driven by an integrated ecommerce strategy and solution that allows companies to carry not only brand messaging, marketing tactics, and product information across channels, but also customer data. This means businesses can give customers a more seamless, frictionless experience. Read the Guide.

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

GetElastic

SEPTEMBER 16, 2021

These hybrid experiences are driven by an integrated ecommerce strategy and solution that allows companies to carry not only brand messaging, marketing tactics, and product information across channels, but also customer data. This means businesses can give customers a more seamless, frictionless experience. Read the Guide.

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

Blue Acorn

JUNE 8, 2017

You should ask to use the color IQ Technology. Sephora (and Saks) impress me with their focus on empowering sales associates with technology. Millions of people work on retail sales floors, and the advantages of customer data and digital tools is finally becoming a part of their arsenal. Have you gotten scanned?

eCommerce 40

eCommerce Mobile Recommendation Technology 40

OrderDynamics

AUGUST 1, 2017

It is essential to interact with potential customers across multiple media channels through the purchasing cycle and into the check-out. Build a map of customer data. This will help create the brand relationship, and will help assist in customer retention. Uniting A Customer With Their Purchased Product Via An Order.

Payment Services 50

Payment Services Channel Telecommunications Payments 50