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Digital Transformation Propels Burton’s Omnichannel Growth Plans

Retail TouchPoints

Ready to grow even further, the company launched a digital transformation to swap out its legacy systems, advance customer knowledge through data and provide a truly omnichannel customer experience. Larocque has spent more than 20 years with Burton, becoming SVP Operations in 2010. People know us for snowboarding.

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The Best POS System for Small Business (Apr 2022)

Ecommerce Platforms

The best POS system for small business is a simple, affordable, and reliable tool for managing sales and in-person transactions. With a leading POS solution, you get a combination of hardware and software essential for keeping sales running smoothly, with minimal confusion. Shopify POS. Try Shopify POS. Square POS.

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Vitamin Shoppe CEO Sharon Leite Went Undercover in Her Stores. Here’s What She Learned.

Retail TouchPoints

Launched in 1977, The Vitamin Shoppe saw sales begin to decline in the early 2010’s due primarily to a lack of digital innovation. It’s now available on-demand , which makes this a good time to issue a spoiler alert: if you haven’t seen the episode yet but plan to, don’t read any further until you have.

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How to Build Loyalty on Small Business Saturday

Smile.io

Blog Gabrielle Policella What is Small Business Saturday Small Business Saturday was started in 2010 by American Express to encourage shoppers to shop at small businesses. Omnichannel = more options to make a purchase. Omnichannel is a perfect strategy any small business can implement. Provide shipping options.

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Money Can't Fix What's Broken At Sears Holdings

RTP blog

In fact, Sears topped Forrester Research’s 2015 Retail Omnichannel Functionality Benchmark of 20 leading retailers. Since 2010, Sears Holdings has lost $10.4 As a reporter who has covered the retail industry for a long time, I’d seen what sort of technology strides Sears Holdings had made, particularly online. Where Are The Shoppers?

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‘How do you want to pay?’ Why choice of payment types matters.

iVend

iVend POS iVend helps retailers offer the broadest range of payment types. PayPal in particular is very widely used, and has grown from 84 million users in 2010 to 392 million in the first quarter of 2021. Check out our flexible point of sale solution. Learn more Here we explore how the payments landscape looks as we enter 2022.

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How Verizon Personalizes CX, from Engagement to Post Purchase

Retail TouchPoints

Our mission is to drive seamless omnichannel experiences.” Kurtzman revealed the numerous tools Verizon uses to manage this massive omnichannel effort. In-store reps use a tablet for POS, and customers using the Verizon app can essentially come right into the store [virtually].