2023 Customer Retention Fashion Multi-channel 
Smile.io
FEBRUARY 2, 2024
For this report, we analyzed over 100,000 merchants in 148 countries over two years and compared various metrics from 2023 to the previous year in 2022. Mike Rossi 2023 Customer loyalty data snapshot The study examines key retention metrics year over year by industry and merchant size based on average monthly order count.
Korona
MARCH 2, 2023
Large user base : Pinterest has a massive user base, with over 450 million monthly active users as of February 2023. This will help build a relationship with your customers and increase brand loyalty. This helps retailers build strong customer relationships, improving customer retention and lifetime value.
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Korona
JANUARY 5, 2023
Since then, eCommerce has increased every year, and in 2023, that number is expected to reach well over 15%. Optimizing your checkout means a better user experience, which, in turn, increases conversion rates and customer retention. Just remember to do so in a tasteful and subtle fashion.
Payoneer
FEBRUARY 22, 2023
Nigeria’s ecommerce market is rapidly growing and is projected to generate a revenue of US$7,627 million by the end of 2023, making it the 39th largest ecommerce market globally. With a compound annual growth rate of 11.3% (2023-2027), the market is expected to reach a volume of US$11,707 million by 2027.
Smile.io
JANUARY 30, 2024
Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.
Retail TouchPoints
MARCH 30, 2023
Executives from Salesforce used data to help retailers better balance these factors and identify their winning strategies for 2023 — and beyond. River Island Drives Customer Retention with Personalized Promotions With customer acquisition costs rising and consumers cutting back on spending, the name of the game this year is retention.
ROI Revolution
DECEMBER 2, 2021
Digital emerged more than ever as a channel for consumers looking for home products. Facebook and Google channels drove growth several times that of online stores. By 2023, it’s expected that B2B brands and retailers will spend upwards of $14.5 Additionally, Wayfair and Amazon capture a combined 63% of online furniture sales.
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