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Rethinking Returns: Innovative Strategies for Retailers to Drive Growth in 2024

Retail TouchPoints

Then there’s the hassle of printing a return label, carefully repackaging the dress and taking time out of her busy day to drop it off at a shipping location. Looking Forward: Shaping the Future of Retail Returns in 2024 As we head into 2024, it’s clear that retail isn’t just changing; it’s evolving at breakneck speed.

Retail 278
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Deloitte Shares Loyalty Trends and Best Practices for 2024

Retail TouchPoints

To drive customer retention and loyalty, most brands and retailers continue to rely on purchase discounts ( 77% ) and loyalty program points ( 61% ), according to Retail TouchPoints research. However, a Deloitte survey reveals that consumers’ loyalty program preferences and expectations are evolving.

Consumer 304
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Lifecycle email marketing tips & examples for 2024

Omnisend

But once they’ve become your customers, their needs would revolve around your brand caring for them. Abandoned cart emails : Abandoned cart emails help you with customer retention and also help to boost your conversion rates. You send them when customers abandon their carts before completing the purchase.

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Email Retargeting and Boosting Customer Engagement

Smile.io

  But how do you boost customer engagement ? It can be a game-changer for businesses also looking to improve their marketing ROI and increase customer retention rates.   You can leverage website analytics, customer surveys, and tracking pixels to help you collect this data.  What is email retargeting?

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Top Loyalty Program Features (+How To Choose The Best Software)

Smile.io

Strategically selecting the right loyalty program features can make or break the success of your retention tactic. Find out the top loyalty program features of 2024, how to select the best software, and how to implement a program designed for success.  How many points will customers need for each reward?

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11 Proven Hacks to Keep Your Customers Buying More

Kissmetrics

It costs 5X less to retain a customer than it does to acquire a new one. That’s why customer retention is crucial to growing your Ecommerce business. What is customer retention? Customer retention is the ability to encourage customers to keep coming back to make purchases.

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How to Seamlessly Migrate Your Rewards Program

Smile.io

  Your customers aren’t engaging with your loyalty program The number one reason to migrate your loyalty program is poor program performance. We’re not saying to jump ship immediately if you notice a dip in your redemption rate, repeat purchase rate, average order value, or other key indicators.