Forrester eCommerce

NOVEMBER 18, 2018

There we were. a round table of CX leaders from across Southeast Asia, senior executives with years of experience running large, successful teams and chipping away at the journey to turn our organizations into customer-obsessed enterprises. We shared our recent wins and successes and learned from each other how to go faster, […].

Customer 348

Customer Other Customer Experience Management 348

RetailWire

OCTOBER 3, 2022

All of IKEA’s home deliveries by 2025 will be made using electric vehicles. The furniture giant said that deliveries in some cities are already 100 percent electric and it is making the move as part of a plan to cut more emissions than it uses by 2030.

Article 52

Article 52

Retail TouchPoints

MARCH 12, 2021

VP leadership consist of at least 29% racial and ethnic minorities, by 2025. The retailer will enforce the Purpose 2025 Targets program by tying diversity, as well as environmental and ethical goals, to executive compensation for the first time. “As Nike has created a diversity roadmap that aims to reach 49.5%

Retail 98

Retail Supplies Operations 98

Retail TouchPoints

SEPTEMBER 14, 2022

The retailer also expects to grow its global store portfolio by roughly 7% annually to reach 45,000 locations by the end of 2025 and keep the chain on track to reach approximately 55,000 locations by 2030. store base in fiscal 2023 with continued investment in fiscal 2024 and 2025.

Food and Beverages 105

Food and Beverages Retail Cryptocurrencies Customer 105

Forrester eCommerce

SEPTEMBER 23, 2021

Earlier this year, when I published “The State Of Application Security, 2021,” I highlighted how organizations were prioritizing application security and aggressively adopting a range of tools to support their efforts.

Marketing 195

Marketing Improvements Customer Management 195

Retail TouchPoints

MARCH 11, 2021

The company plans to gain market share and increase currency-neutral sales by an average of 8% to 10% annually between 2021 and 2025, through an aggressive expansion of Adidas’s already booming DTC business, including ecommerce; digitalization of its operations and stores; an expanded membership program; and an increased focus on sustainability.

eCommerce 82

eCommerce Omnichannel Consumer Sporting Goods 82

Forrester eCommerce

JULY 29, 2020

The drivers of the future are evolutions of the past – some playing out now, others that will be far more prominent by 2025 and table stakes by 2030. […]. Forrester’s view on the future of banking is here – examining the changes that we expect to play out over the next decade of retail banking.

Banking 536

Banking Retail Other Financial Services 536

RetailWire

DECEMBER 2, 2021

Dollar General plans to have 1,000 Popshelf stores in operation by the end of its 2025 fiscal year. The retailer currently operates 30 of the locations, which are targeted at wealthier, suburban shoppers, across six states.

Retail 52

Retail Operations Article 52

Retail Technology Review

OCTOBER 26, 2021

Ecommerce sales are forecast to rise from 27% to 30% by 2025, resulting in an additional £37 billion worth of online retail sales.

eCommerce 70

eCommerce Online Retail Retail Internet Retail 70

Retail Technology Review

JULY 7, 6200

A new study from Juniper Research has found that merchant losses to online payment fraud will exceed $206 billion cumulatively for the period between 2021 and 2025.

Internet Retail 133

Internet Retail Retail 133

Retail TouchPoints

JUNE 30, 2021

That growth rate looks likely to continue, with the overall secondhand market projected to double in the next five years, reaching $77 billion in annual sales by 2025. It appears that much of that growth will come at the expense of fast fashion. consumers in the next 10 years, fast fashion’s portion will remain roughly flat.

Fashion 106

Fashion Apparel Clothing Consumer 106

RetailWire

NOVEMBER 2, 2021

Jeff Bezos, founder and executive chair of Amazon.com, has moved up his company’s timeline for powering all its operations with renewable from 2040 to 2025.

Operations 52

Operations Article 52

Forrester eCommerce

FEBRUARY 18, 2020

labor force will be run by 18 to 35-year-olds by 2025, many studies (like this […]. And becoming more responsible for making purchase decisions while on the job. Whether you believe projections that most of the U.S.

Customer Experience 449

Customer Experience B2B Customer Marketing 449

Retail TouchPoints

MAY 24, 2023

Under the strategy, Five Below is planning to triple its store count to more than 3,500 locations by the end of fiscal 2030 while at least doubling sales and growing operating margin by 14% by the end of fiscal 2025.

Retail 126

Retail Operations Customer 126

Retail TouchPoints

APRIL 13, 2021

Petco has committed to increasing its assortment of sustainable products to 50% by the end of 2025, reinforcing its pledge of corporate social responsibility.

Accessories 65

Accessories Retail Improvements Other 65

RetailDive

MARCH 23, 2023

Some surveyed retail executives expect to re-deploy store associates to more customer-facing roles as automation is increasingly leveraged.

Retail 113

Retail Customer 113

Forrester eCommerce

FEBRUARY 4, 2020

This won’t surprise many people, because the 2025 deadline was unrealistic given how slowly SAP’s customers are moving to S/4HANA. SAP today announced that it will continue to support customers on Business Suite 7 until 2030. It was never likely that SAP would risk its €11.5

Customer 335

Customer 335

Forrester eCommerce

JULY 16, 2020

These themes are already starting to play out now but will be far more prominent by 2025 and table stakes by […]. As part of our upcoming research report on the future of banking, Jacob Morgan and I have been interviewing financial services experts around the globe. Out of that research, four clear themes have emerged.

Banking 284

Banking Financial Services Customer Experience Customer 284

Retail TouchPoints

APRIL 7, 2021

In an effort to support diversity and change in the retail industry, Target has committed to spending more than $2 billion with Black-owned businesses by the end of 2025.

Retail 61

Retail Workshop Events Operations 61

Forrester eCommerce

JANUARY 24, 2019

My theme at PTC’19 this week was that telecommunications and colocation companies who maintain a focus on their traditional value propositions will be fully disrupted by 2025. Their infrastructure consumption is […].

Telecommunications 343

Telecommunications Customer 343

RetailDive

MAY 3, 2021

As e-commerce keeps up a blistering pace, the online specialist with its vast marketplace is forecast to exceed more than $630 billion in U.S.

eCommerce 140

eCommerce Retail 140

RetailDive

MARCH 11, 2021

A new four-year strategy is predicated on doubling e-commerce sales, building up an athleisure offering and refocusing on women, among other things.

eCommerce 141

eCommerce Other 141

Retail TouchPoints

MARCH 15, 2023

The company’s Triple Double growth plan was announced in March 2022 , when it set the goal of tripling its store count to more than 3,500 locations by the end of fiscal 2030 while at least doubling sales and growing operating margin by 14% by the end of fiscal 2025.

Retail 111

Retail Operations Other 111

Retail TouchPoints

AUGUST 9, 2022

The company outlined three 2025 goals that form its first urgent commitments to improve CBH products: 60% certified preferred fibers in its textile assortment; 50% Forest Stewardship Council (FSC)-certified furniture; and 100% Greenguard Gold Certified Crate & Kids furniture.

Supplies 126

Supplies Customer Experience Retail Improvements 126

RetailDive

APRIL 7, 2021

The retailer intends to add products from over 500 Black-owned businesses in several categories and launch resources to help vendors scale their operations.

Retail 125

Retail Operations 125

Retail TouchPoints

MARCH 1, 2023

The outdoor gear retailer also imposed the same deadline for textile products covered under a California law that takes effect in early 2025, and it will require PSAF-free products from all its textile suppliers by fall 2026.

Outdoor 113

Outdoor Retail Consumer Recommendation 113

RetailDive

AUGUST 18, 2022

A similar partnership with the beauty retailer didn’t do much for rival J.C. Penney, but Kohl’s sees potential in the tie-up as sales and profits plummet.

Retail 105

Retail 105

RetailDive

DECEMBER 14, 2022

After a disappointing Q3 financial performance, the crafts retailer wants to achieve $200 million in cost savings by 2025.

Retail 109

Retail 109

Funnel.io

MAY 30, 2023

The amount of data created, captured, copied, and consumed globally increased dramatically from 2010-2020 , with data creation expected to grow to 181 zettabytes by 2025.

Consumer 36

Consumer 36

MakeWebBetter

APRIL 27, 2021

It has exceeded levels not expected until 2025. eCommerce is thriving. This year, the industry is projected to generate over $843 billion in sales. Thanks to COVID-19. But if you’re thinking, running an online business and earning moolah is a child’s play. You’re grossly mistaken. eCommerce is still full of challenges. In this post, I’m […].

eCommerce 153

eCommerce Marketing 153

My Wife Quit Her Job

JUNE 1, 2020

Right now, the custom t-shirt printing market alone is expected to generate more than $10 billion by 2025! For example, my 9 and 11 year old kids started their own t-shirt business over at KidInCharge.com for less than $3! Get My Free Mini Course On How To Start A Successful Ecommerce Store. If you are interested.

Order Fulfillment 210

Order Fulfillment Customer eCommerce Fulfillment 210

Retail TouchPoints

MAY 9, 2023

The new offering will be a central element in parent company Neiman Marcus Group ’s commitment to extend the useful life of 1 million luxury items through circular services by 2025.

Jewelry 124

Jewelry Accessories Clothing Gifts 124

Retail TouchPoints

JANUARY 11, 2023

The ambitious store opening plans are in line with the retailer’s March 2022 announcement that it intends to open approximately 1,000 stores by its fiscal year 2025. This brick-and-mortar expansion comes on the heels of a strong holiday season: net sales from Oct. 30, 2022 through Jan. 7, 2023 rose to just over $1 billion , 11.2%

Retail 140

Retail Marketing Customer Operations 140

RetailDive

JANUARY 11, 2022

trillion by 2025. Driven by Gen Z and millennials, shopping on social media platforms is forecast to grow from $492 billion in 2021 to $1.2

eCommerce 126

eCommerce Social Media 126

RetailDive

MARCH 9, 2022

The Jacksonville, Florida-based payments company expects BNPL to be the fastest-growing e-commerce payment method through 2025 in the U.S. and Canada.

eCommerce 117

eCommerce 117

RetailWire

MARCH 30, 2022

The drugstore giant expects it may use robots to fill as many as half its prescriptions by 2025. Walgreens Boots Alliance is opening micro-fulfillment centers that use robots to fill customers’ prescriptions.

Fulfillment 98

Fulfillment Customer Article 98

Forrester eCommerce

AUGUST 8, 2018

I recently published a report — “Emerging Technologies Are Transforming ‘Made In China’” — in which I discuss how manufacturing CIOs should leverage emerging technologies to drive their transformation under the “Made in China 2025” initiative. However, China’s manufacturing […].

Technology 186

Technology Information 186