Top Customer-Driven B2B eCommerce Trends
GetElastic
SEPTEMBER 15, 2021
B2B eCommerce has rapidly been changing over the past few years, and 2021 is no exception. With the disruption of COVID-19, new trends have emerged, and the eCommerce landscape is transforming. However, data shows that: 33% of marketers plan to increase spending on customer acquisition, versus only 18% on customer retention.
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