Retail TouchPoints

JULY 10, 2020

Over the past decade, we have seen this sector move to a primarily online function and innovate to meet the needs of an ever-shifting assortment of consumers. Despite these unknowns, one thing has become apparent: Consumers are continuing to shop more and more. Shifting Consumer Behaviors. The retail industry is changing, fast.

eCommerce 153

eCommerce Merchant Services Retail Customer Experience 153

GetElastic

JANUARY 5, 2023

Brands that have bent to these platform constraints suffer from clunky, disjointed customer experiences, or worse yet, boring cookie-cutter, undifferentiated commerce experiences (is there even a brand here?). As a result, we’ve seen D2C companies try all sorts of strategies to reach customers where they are.

Social Media 78

Social Media Channel Shopify Fulfillment 78

PFS

JANUARY 23, 2020

Over the past decade, we have seen this sector move to a primarily online function and innovate to meet the needs of an ever-shifting assortment of consumers. Despite these unknowns, one thing has become apparent: Consumers are continuing to shop more and more. Shifting Consumer Behaviors. The retail industry is changing, fast.

Merchant Services 59

Merchant Services Retail Consumer Social Media 59

Retail TouchPoints

FEBRUARY 8, 2021

It is cutthroat, competitive and fast-moving, and that means it is also often a great showcase for other industries to see how the latest trends in technology are transforming customer expectations. Over the last decade, the relationships between customers and brands changed dramatically.

Customer 130

Customer Retail eCommerce Subscription 130

GetElastic

SEPTEMBER 15, 2021

B2B companies are implementing new strategies to adapt to the changing consumer needs and take advantage of a growing online customer base, characterized by new loyalty programs, deep personalization options, and AI-based features. 69% of B2B buyers are willing to pay more for a personalized experience.

B2B 146

B2B eCommerce Customer SEO 146

Retail TouchPoints

MAY 9, 2023

Most notably, the brand has implemented firmer ESG goals, committing to reducing absolute greenhouse gas (GHG) emissions across its entire value chain 25% by 2030. This rapid product development cycle helps the brand monetize what’s trending — and in the always-on social media climate, there is always something new trending.

Fashion 254

Fashion Fulfillment Apparel Order Fulfillment 254

iVend

DECEMBER 7, 2022

For the holiday season 2022, consumers look set to continue their love affair with ecommerce solutions and online shopping. Unless, that is, savvy retailers can get one step ahead with a retail strategy that offers alternative purchases in a personalised customer experience. Read how we could help you to maximise sales.

eCommerce 97

eCommerce Retail Customer Experience Gifts 97