Retail TouchPoints

FEBRUARY 23, 2022

But with the rise of omnichannel fulfillment, “phygital” experiences and more elevated storytelling, Nicholas believes design is going to matter a lot more: “Not at the expense of functionality or technology, of course, but through and with those elements.” Does your team have a vision for 2030 or 2035?” he asked. “Do

Fulfillment 262

Fulfillment Vend Operations Technology 262

Retail TouchPoints

JANUARY 24, 2023

Retailers definitely see the advantages of operating their own media networks, leveraging their rich first-party customer data and multiple touch points. Additionally, it’s an important piece of our efforts to meet our 2030 sustainability targets.” — Seana Strawn, Head of Retail Design and Home Furnishing Identity, IKEA U.S.

Food and Beverages 269

Food and Beverages BigCommerce Home Furnishings PayPal 269

Ecommerce Platforms

JANUARY 27, 2023

billion in 2030. Couple this with LiveChat’s own studies that show that “customers expect to chat online with businesses,” and the takeaway is clear: failing to provide this service can put you behind your competitors. As such, hackers might see it as an opportunity to obtain valuable data.

Live Chat 104

Live Chat Shipping Costs Multi-channel X-cart 104

iVend

DECEMBER 7, 2022

The need for innovative retail technology To minimise lost online transactions through alerts and customer profiling, stores need the right retail strategy, supported by innovative retail technology: A smart e-commerce solution, with AI functionality and integration to inventory visibility.

eCommerce 97

eCommerce Retail Customer Experience Gifts 97

ROI Revolution

DECEMBER 2, 2021

trillion by 2030. Omnichannel retailers Kohl’s and Nordstrom Inc. 65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. Omnichannel retailers Kohl’s and Nordstrom Inc.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

JANUARY 5, 2022

Omnichannel will also continue to be key as consumers increasingly rely on a blend of online and offline shopping experiences. Reaching your customers wherever they are, though easier said than done, will be the name of the game and the way that brands will win out against their competitors. trillion by 2030.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

OCTOBER 7, 2021

trillion by 2030. Omnichannel retailers Kohl’s and Nordstrom Inc. 65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. Omnichannel retailers Kohl’s and Nordstrom Inc.

eCommerce 78

eCommerce Social Media Payments Payment Services 78