2030 Customer Experience Social Media Technology 
Retail TouchPoints
JULY 10, 2020
The 2020 shopper will likely not look anything like the shopper of 2030. Today’s Gen Z consumer lives ‘in the moment,’ makes brash decisions and prefers experiences over physical entities. Closely tied to consumer preferences are innovations in retail technology. The one constant in retail is change. Pacing Retail Innovation.
GetElastic
JANUARY 5, 2023
Brands that have bent to these platform constraints suffer from clunky, disjointed customer experiences, or worse yet, boring cookie-cutter, undifferentiated commerce experiences (is there even a brand here?). As a result, we’ve seen D2C companies try all sorts of strategies to reach customers where they are. went away?
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Retail TouchPoints
FEBRUARY 8, 2021
It is cutthroat, competitive and fast-moving, and that means it is also often a great showcase for other industries to see how the latest trends in technology are transforming customer expectations. Over the last decade, the relationships between customers and brands changed dramatically.
GetElastic
SEPTEMBER 15, 2021
69% of B2B buyers are willing to pay more for a personalized experience. As the role of customer experience expands in B2B eCommerce, brands are investing heavily into personalization. This helps B2B organizations’ highlight how their buyer experience is superior in comparison to its key competitors.
PFS
JANUARY 23, 2020
The 2020 shopper will likely not look anything like the shopper of 2030. Today’s Gen Z consumer lives ‘in the moment’, makes brash decisions and prefers experiences over physical entities. Closely tied to consumer preferences are innovations in retail technology. The one constant in retail is change. Pacing Retail Innovation.
Retail TouchPoints
MAY 9, 2023
Most notably, the brand has implemented firmer ESG goals, committing to reducing absolute greenhouse gas (GHG) emissions across its entire value chain 25% by 2030. This rapid product development cycle helps the brand monetize what’s trending — and in the always-on social media climate, there is always something new trending.
iVend
DECEMBER 7, 2022
Unless, that is, savvy retailers can get one step ahead with a retail strategy that offers alternative purchases in a personalised customer experience. iVend for Magento iVend helps retailers build smart ecommerce solutions for positive customer experiences. Read how we could help you to maximise sales.
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