Retail TouchPoints

JANUARY 24, 2023

Retailers definitely see the advantages of operating their own media networks, leveraging their rich first-party customer data and multiple touch points. But] siloed data is a huge issue to solve for here; 50% of our customers start their search online and then come into the stores.

Food and Beverages 264

Food and Beverages BigCommerce Home Furnishings PayPal 264

Retail TouchPoints

FEBRUARY 23, 2022

But with the rise of omnichannel fulfillment, “phygital” experiences and more elevated storytelling, Nicholas believes design is going to matter a lot more: “Not at the expense of functionality or technology, of course, but through and with those elements.” Does your team have a vision for 2030 or 2035?” he asked. “Do

Fulfillment 254

Fulfillment Vend Operations Technology 254

Ecommerce Platforms

JANUARY 27, 2023

billion in 2030. Couple this with LiveChat’s own studies that show that “customers expect to chat online with businesses,” and the takeaway is clear: failing to provide this service can put you behind your competitors. This stat speaks for itself: As many as 41% of customers prefer live chat over phone or email support.

Live Chat 104

Live Chat Shipping Costs Multi-channel X-cart 104

iVend

DECEMBER 7, 2022

Unless, that is, savvy retailers can get one step ahead with a retail strategy that offers alternative purchases in a personalised customer experience. iVend for Magento iVend helps retailers build smart ecommerce solutions for positive customer experiences. A retail strategy that drives a positive customer experience online is a must.

eCommerce 98

eCommerce Retail Customer Experience Gifts 98

ROI Revolution

DECEMBER 2, 2021

Last year, low prices and the ability to purchase online were the top concerns for customers. Rising costs are making it even more difficult for businesses to get their products delivered to stores and customers alike. Additionally, customers leave far more reviews beginning in November and through the new year. September 9.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

JANUARY 5, 2022

The COVID-19 pandemic has sparked a true customer transition to digital. Omnichannel will also continue to be key as consumers increasingly rely on a blend of online and offline shopping experiences. are seeing customers be less willing to pay full price. Ecommerce sales are projected to grow 15.9% in 2022 to make up 16.1%

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

NOVEMBER 4, 2021

Rising costs are making it even more difficult for businesses to get their products delivered to stores and customers alike. With demand for freight high and supply so low, it’s becoming very expensive for brands to ship the products their customers buy. trillion by 2030. Omnichannel retailers Kohl’s and Nordstrom Inc.

eCommerce 78

eCommerce Social Media Payments Payment Services 78