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Top Customer-Driven B2B eCommerce Trends

GetElastic

B2B eCommerce has rapidly been changing over the past few years, and 2021 is no exception. B2B companies are implementing new strategies to adapt to the changing consumer needs and take advantage of a growing online customer base, characterized by new loyalty programs, deep personalization options, and AI-based features.

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5 Tips for Improving Your Omnichannel Customer Experience

Kibo

5 Tips for Improving Your Omnichannel Customer Experience Technology is rapidly changing the way we connect with the world, including how we shop for the products we want. Given the potential ROI, how will you prioritize your technology investments to seize competitive advantage?

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Migrating From a Traditional eCommerce Platform to a Headless Platform: Things to Consider

Kibo

To help you get started, here are some common characteristics of eCommerce companies that are good candidates for headless: As a retailer, you’re Content-led and mobile-first Your brand relies on creating rich digital experiences An omnichannel strategy is central to your goals. Download Now. What are the main staging posts when migrating?

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Is it time to make the switch to a headless commerce platform?

Kibo

Headless commerce is a technology approach that decouples the front-end presentation layer—your digital storefront—from the back-end transaction layer which houses your product data, customer information, and functionality. Deliver better omnichannel experiences. So, is it the right time to make the switch?

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Advantages of Headless Commerce for Marketers

Kibo

A pivot to omnichannel shopping is also being adopted by consumers. A headless microservices-based system lets retailers quickly test and integrate new technologies, adding functionality onto the existing commerce infrastructure without having to migrate to a new platform or technology. Kibo Unified Commerce Platform.

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How Mobile is Transforming the Retail Landscape

Kibo

On the… B2B Commerce NRF Retail’s Big Show: Day 2 Recap Day 2 of NRF brought inspiring stories, unique insights, and tactic strategies from leading retailers and retail experts. B2B Ecommerce Start Building the eCommerce Platform Designed For You What can you do when a platform is built for you to customize shopping experience?

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Why Customer Care Will Win the Sale

Kibo

And with the proliferation of omnichannel technology in the retail space , today’s shopper can easily access product information anytime, anywhere, making it easier than ever to find the best deals. But in the new omnichannel commerce landscape, customer service is, itself, fundamentally changing. Happier shoppers.