Omnisend

DECEMBER 15, 2020

However, providing exceptional customer service isn’t about the number of channels but the quality of customer service across them —and omnichannel customer support can help do that. Learn how to make your touchpoints consistent, well-designed, and connected to provide a completely seamless experience.

Omnichannel 148

Omnichannel Live Chat Customer Social Media 148

GetElastic

SEPTEMBER 15, 2021

Below are some of the major customer-driven B2B eCommerce trends of 2021, as well as some key calls to action for B2Bs to optimize their eCommerce strategy. Customer Loyalty Programs: Almost all B2B marketers strive to find a balance between acquiring new customers and retaining existing customers. Read the ebook.

B2B 146

B2B eCommerce Customer SEO 146

Optimizely

JULY 31, 2018

Where to start: Using Customer Lifetime Value to Grow Your Business — Andrew looks at how to calculate one of our favorite metrics, then gives tips for putting it to good use. Where to start: How to Attract Customers and Keep Them Forever — Customer loyalty and customer retention go hand-in-hand.

eCommerce 223

eCommerce Shopify SEO Customer Retention 223

Kissmetrics

AUGUST 6, 2021

It costs 5X less to retain a customer than it does to acquire a new one. That’s why customer retention is crucial to growing your Ecommerce business. What is customer retention? Customer retention is the ability to encourage customers to keep coming back to make purchases. How do you do that?

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

Omnisend

MAY 14, 2021

A solid understanding of the ecommerce customer journey and how to make it work in your favor is paramount to attracting customers and developing brand advocates. Each stage of the ecommerce customer journey has its opportunities. Always craft content according to the needs of your target customers.

eCommerce 78

eCommerce Customer Social Media Customer Retention 78

Optimizely

MAY 6, 2019

Much like the phases of the moon, your buyers go through a series of stages as they engage with your B2C brand. First, an anonymous user browses your site, then makes a purchase, then another, and slowly, but surely, becomes a loyal customer. Outline Your Customer Lifecycle. Measure Success Throughout the Lifecycle.

eCommerce Marketing 170

eCommerce Marketing Customer Marketing eCommerce 170

Ecommerce Platforms

NOVEMBER 11, 2019

Second, this guide churns out a few examples that could help you kickstart your loyalty scheme. And most of all, a simplified formula to help you measure your loyalty program's overall perfomance. . So let's get started… What’s the point of having a customer loyalty program? . The result? Two minds think alike.

Customer Loyalty 143

Customer Loyalty Customer Merchant Services Payment Services 143

eCommerceFuel

FEBRUARY 16, 2021

Higher customer retention. We’ll get further into the details but first, a short definition: A wholesale price is a discounted price that you offer to customers who buy in bulk. trillion — six times the value of the e-commerce B2C market. And this creates high customer lifetime value. An enlarged market share.

eCommerce 59

eCommerce Shipping Costs B2C B2B 59

Kibo

MAY 14, 2014

Empower omnichannel customer support: Never underestimate the value of providing a world-class customer care experience. Failing to connect your customers with prompt, courteous and knowledgeable support will erode customer loyalty quicker than you can click from your site to Amazon.

Customer Experience 62

Customer Experience Omnichannel Improvements Customer 62

Ecommerce Platforms

OCTOBER 24, 2022

Learning how to optimize your subject line is also important to keeping emails out of the spam folder. B2C Email Marketing Statistics. With countless customers already active on their inboxes, B2C email marketing packs a punch. 7 out of 10 customers would prefer to receive brand communications through email.

Marketing 196

Marketing B2B B2C Mobile 196

ROI Revolution

OCTOBER 1, 2020

On top of health concerns, brands across the globe are worrying about how coronavirus (COVID-19) will impact ecommerce as a whole. Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. How to Convert Browsers Into Buyers (Searchspring).

eCommerce 193

eCommerce Payment Services Merchant Services Small Business Retail 193

ROI Revolution

MARCH 2, 2021

On top of health concerns, brands across the globe are worrying about how coronavirus (COVID-19) will impact ecommerce as a whole. Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all feeling the impact of coronavirus on their business in one way or another. How to Convert Browsers Into Buyers (Searchspring).

eCommerce 195

eCommerce Social Media Payment Services Merchant Services 195

ROI Revolution

JULY 2, 2020

On top of health concerns, brands across the globe are worrying about how coronavirus (COVID-19) will impact ecommerce as a whole. Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. How to Convert Browsers Into Buyers (Searchspring).

eCommerce 173

eCommerce Payment Services Merchant Services Small Business Retail 173

ROI Revolution

AUGUST 4, 2020

On top of health concerns, brands across the globe are worrying about how coronavirus (COVID-19) will impact ecommerce as a whole. Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. How to Convert Browsers Into Buyers (Searchspring).

eCommerce 158

eCommerce Payment Services Merchant Services Small Business Retail 158

ROI Revolution

NOVEMBER 4, 2020

On top of health concerns, brands across the globe are worrying about how coronavirus (COVID-19) will impact ecommerce as a whole. Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. How to Convert Browsers Into Buyers (Searchspring).

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

DECEMBER 3, 2020

On top of health concerns, brands across the globe are worrying about how coronavirus (COVID-19) will impact ecommerce as a whole. Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. How to Convert Browsers Into Buyers (Searchspring).

eCommerce 156

eCommerce Social Media Payment Services Small Business Retail 156

ROI Revolution

SEPTEMBER 9, 2020

On top of health concerns, brands across the globe are worrying about how coronavirus (COVID-19) will impact ecommerce as a whole. Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. How to Convert Browsers Into Buyers (Searchspring).

eCommerce 147

eCommerce Payment Services Merchant Services Small Business Retail 147

ROI Revolution

JANUARY 5, 2021

On top of health concerns, brands across the globe are worrying about how coronavirus (COVID-19) will impact ecommerce as a whole. Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all feeling the impact of coronavirus on their business in one way or another. How to Convert Browsers Into Buyers (Searchspring).

eCommerce 147

eCommerce Social Media Payment Services Merchant Services 147

ROI Revolution

JUNE 2, 2020

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. With quick delivery a central part of Amazon’s competitive advantage, fixing these times is essential for customer retention. And the stock market has become increasingly volatile. Watch it here.

eCommerce 122

eCommerce Payment Services Merchant Services Shipping Costs 122

ROI Revolution

AUGUST 5, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. How to accelerate revenue growth with customer reviews, loyalty, and referral programs. In-depth analysis of the emerging trends redefining advertising and how to leverage them.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

DECEMBER 2, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. You’ll uncover insights like: How to optimize the 4 crucial components of a successful holiday strategy. How to accelerate revenue growth with customer reviews, loyalty, and referral programs.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

JULY 1, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. How to accelerate revenue growth with customer reviews, loyalty, and referral programs. In-depth analysis of the emerging trends redefining advertising and how to leverage them.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

JUNE 1, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. In-depth analysis of the emerging trends redefining advertising and how to leverage them. Underutilized new ad formats to enhance your audience targeting and customer acquisition.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

MAY 6, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. In-depth analysis of the emerging trends redefining advertising and how to leverage them. Underutilized new ad formats to enhance your audience targeting and customer acquisition.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

APRIL 8, 2021

On top of health concerns, brands across the globe are worrying about how coronavirus (COVID-19) will impact ecommerce as a whole. Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all feeling the impact of coronavirus on their business in one way or another. How to Convert Browsers Into Buyers (Searchspring).

eCommerce 136

eCommerce Social Media Payment Services Small Business Retail 136

ROI Revolution

FEBRUARY 2, 2021

On top of health concerns, brands across the globe are worrying about how coronavirus (COVID-19) will impact ecommerce as a whole. Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all feeling the impact of coronavirus on their business in one way or another. How to Convert Browsers Into Buyers (Searchspring).

eCommerce 68

eCommerce Social Media Payment Services Merchant Services 68

ROI Revolution

OCTOBER 7, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. You’ll uncover insights like: How to optimize the 4 crucial components of a successful holiday strategy. How to accelerate revenue growth with customer reviews, loyalty, and referral programs.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

SEPTEMBER 2, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. You’ll uncover insights like: How to optimize the 4 crucial components of a successful holiday strategy. How to accelerate revenue growth with customer reviews, loyalty, and referral programs.

eCommerce 78

eCommerce Social Media Payment Services Payments 78

ROI Revolution

NOVEMBER 4, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. You’ll uncover insights like: How to optimize the 4 crucial components of a successful holiday strategy. How to accelerate revenue growth with customer reviews, loyalty, and referral programs.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

JANUARY 5, 2022

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. You’ll uncover insights like: How to optimize the 4 crucial components of a successful holiday strategy. How to accelerate revenue growth with customer reviews, loyalty, and referral programs.

eCommerce 78

eCommerce Social Media Payments Payment Services 78