Kissmetrics

OCTOBER 5, 2020

You might want to work with a social media agency if you: have a budget but aren’t sure how to get the most from it are struggling to increase performance don’t know how to measure the results of your social media efforts etc. This boosts customer loyalty and makes people feel more of an affinity with your brand.

Social Media 363

Social Media B2B Document Information 363

Optimizely

AUGUST 10, 2017

. B2C marketers always have to juggle multiple priorities at the same time. You have to both attract new customers and, at the same time, keep your existing customers happy and engaged. Watch this webinar and learn how to: . Capture new traffic and convert new customers. This is no small feat. Measure your ROI.

Webinar 186

Webinar B2C Customer Loyalty Supplies 186

SellBrite

JUNE 7, 2017

The numbers say it all: it costs five times more to bring in a new customer than it does to maintain a current one and the odds of making a sale to a current customer are 60-70 percent compared to only a 5-20 percent chance of selling to a new lead. Develop more products and services and show them how they can go further.

Customer Loyalty 161

Customer Loyalty Social Media Customer Customer Retention 161

Retail TouchPoints

JUNE 15, 2023

Earle, who talks a mile a minute and with a refreshing candor about not just his successes but his shortcomings, blind spots and missed opportunities, spoke on the topic “Building Brand Hysteria, Customer Loyalty and Memorable Experiences.” Failures are experiments, and experimenting is how we grow.” Share your story.

B2C 296

B2C Customer Loyalty B2B Customer 296

Optimizely

MARCH 7, 2019

When you think of your role as a B2C marketer, does “technologist” immediately come to mind as a description? You, the marketer, are the one who chooses how to implement, use, and succeed in using new technology. Promote customer loyalty through offering seamless, 1:1 experiences. The B2C marketer’s technology challenge.

B2C 170

B2C Marketing Technology Customer Loyalty 170

Omnisend

JANUARY 8, 2024

Understanding how to get repeat customers can boost your revenue. You can find out who your returning customers are from several sources: Customer data from your CRM system Point of sale data Understanding the value of repeat customers Is learning how to get repeat customers worth it?

Customer 88

Customer Customer Retention Social Media X-cart 88

GetElastic

MAY 13, 2019

B2B ecommerce experiences must be aware of and support a wide array of personas that simply don’t exist in the B2C world. Personalization takes on a different feel than B2C, but the outcomes of customer loyalty and customer lifetime value are the same. Transform B2B commerce using proven B2C principles.

B2B 151

B2B B2C Channel Customer Loyalty 151

Optimizely

SEPTEMBER 25, 2018

Acquiring new customers is no longer enough to build a successful B2C business. As the cost of customer acquisition rises across channels, you have to focus your energies on incentivizing the repeat purchase to build a sustainable and growing business. Programs that work to drive customer loyalty long-term.

Webinar 199

Webinar Marketing B2C Customer Loyalty 199

Wiser

OCTOBER 11, 2023

Not to mention, a well-defined business model aids in attracting investors and stakeholders by providing a clear depiction of how the business intends to make a profit and grow over time. B2C (Business-to-Consumer): This is the most common model where businesses sell products or services directly to consumers.

Payment Services 148

Payment Services Shipping Costs eCommerce Drop Ship 148

Optimizely

JULY 26, 2018

It’s simply not realistic to continue to rely on new customer acquisition alone to drive your revenue growth. Instead, you have to build a strong brand that centers around customer loyalty and customer retention. How to optimize your customer lifecycle with repeat purchases in mind.

Webinar 150

Webinar eCommerce Customer Retention B2C 150

GetElastic

NOVEMBER 19, 2019

Differences Between B2B and B2C Loyalty Programs. B2C loyalty programs are suitable for engaging, retaining and rewarding consumers. Hence, they focus on customers’ emotions. Meanwhile, B2B loyalty programs focus on business goals, cost reduction, revenue and profit growth, and customer engagement.

B2B 104

B2B Payment Services B2C Payments 104

GetElastic

DECEMBER 1, 2021

By deploying subscription services, it puts brands in an ideal position to drive predictable and sustained revenue, while also generating increased customer loyalty with more affordable buying options. In addition to the Elastic Path core commerce capabilities, this solution comes pre-integrated with: Stripe for payments.

Subscription 148

Subscription Payment Services Payments eCommerce 148

Kibo

AUGUST 23, 2022

Hear from our guest speaker, Forrester Principal Analyst Emily Pfeiffer, and Alexis Hail, Senior Director at Kibo, on leveraging your commerce platform and order management system to meet customer expectations.

Customer Loyalty 62

Customer Loyalty Technology Webinar Customer 62

Omnisend

DECEMBER 15, 2020

However, providing exceptional customer service isn’t about the number of channels but the quality of customer service across them —and omnichannel customer support can help do that. Learn how to make your touchpoints consistent, well-designed, and connected to provide a completely seamless experience.

Omnichannel 148

Omnichannel Live Chat Customer Social Media 148

GetElastic

MARCH 5, 2019

For instance, if you want create buzz for your brand, make sure your pop-up surprises and delights customers. Why not offer free product giveaways, competitions, or launch a customer loyalty program? Such insights are priceless in order to compete and gain customer loyalty. Stand out from the crowd.

Small Business Retail 111

Small Business Retail Customer Loyalty Workshop Shopping Carts 111

Optimizely

MARCH 14, 2019

Customer loyalty is everything for ecommerce brands. Getting a buyer to make that second purchase is crucial, as loyal customers are worth up to 10X the value of their first purchase. Here’s how to create an ecommerce content strategy to engage buyers between purchases and drive serious growth for your B2C brand.

eCommerce 210

eCommerce Blog Article Games 210

Optimizely

FEBRUARY 8, 2018

Get a better handle on multi-channel marketing attribution for your own brand and you’ll see huge improvements in how you define the true ROI of your marketing activities. You’ll understand not only your acquisition costs, but also the ROI of your campaigns to drive long-term customer loyalty. Learn from your failures.

Multi-channel 186

Multi-channel Channel Marketing B2C 186

Optimizely

AUGUST 9, 2018

The Customer Is the Center of Everything. “We The challenge is how to convey that understanding of what your product does to the consumer on the other side of the keyboard.” For many B2C brands, the customer is the center of the world. Unfortunately, omnichannel remains a struggle for many B2C brands.

Shipping Costs 150

Shipping Costs Omnichannel B2C eCommerce Marketing 150

GetElastic

MARCH 5, 2019

For instance, if you want create buzz for your brand, make sure your pop-up surprises and delights customers. Why not offer free product giveaways, competitions, or launch a customer loyalty program? Such insights are priceless in order to compete and gain customer loyalty. Stand out from the crowd.

Small Business Retail 79

Small Business Retail Customer Loyalty Workshop Shopping Carts 79

Optimizely

NOVEMBER 23, 2017

As a B2C marketer, this should worry you. By immediately offering a discount to new customers, you devalue your products, hurt your margins, and condition buyers to expect a discount every time they buy. Learn how to show buyers the value of opting in without ever offering a product discount. Be the first to know.

Shipping Costs 150

Shipping Costs B2C Travel Customer Loyalty 150

Optimizely

FEBRUARY 14, 2019

We did an in-depth analysis of customer behavior across hundreds of B2C brands and found two types of customers pop up again and again. Here, we’ll look at the two categories: customers who are on a mission to make a quick purchase, and others who take their time getting to know your brand before they purchase.

Jewelry 186

Jewelry Sporting Goods B2C Electronics 186

GetElastic

SEPTEMBER 15, 2021

B2B companies are implementing new strategies to adapt to the changing consumer needs and take advantage of a growing online customer base, characterized by new loyalty programs, deep personalization options, and AI-based features. However, it is important that B2B organizations do not become trapped in a B2C personalization mindset.

B2B 146

B2B eCommerce Customer SEO 146

Kibo

JULY 2, 2014

From Simone Biles and Petco’s CEO Ron Coughlin to Kibo’s own Head of Partnerships & Alliances, Ava… B2C Commerce Kibo Recognized in 2022 Gartner® Market Guide for Retail Distributed Order Management Systems We’re excited to announce that Kibo was recognized in the 2022 Gartner Market Guide for Retail Distributed Order Management Systems.

Shipping Costs 62

Shipping Costs B2C B2B Shopping Carts 62

365 Retail

MARCH 8, 2023

Market research firm Forrester predicts a fifth of B2C brands in China will use digital idols to improve consumers’ shopping experiences in 2023. With their spending power on the rise, brands should look at how to engage this cohort of consumers. AI-idols are set to become more commonplace in the year ahead.

eCommerce 71

eCommerce Outdoor eCommerce Marketing Hobbies 71

Smile.io

SEPTEMBER 10, 2020

Content is still king or queen of your marketing kingdom Then, create a case study to explain how a client grew their business on the new eCommerce platform or to show a happy customer and the photos they took on their new camera (the latter works best for B2C businesses).

Consumer 46

Consumer Social Media SEO Webinar 46

eCommerce CEO

JANUARY 20, 2019

Business to Business (B2B): You are selling to organizations, corporations and non-profits rather than individual customers. Business to Consumer (B2C): This means you are selling to individual consumers rather than businesses. Marketplace: You are acting as a middleman by bringing businesses and (B2B or B2C) customers to one website.

eCommerce 89

eCommerce Shipping Costs Payment Services Payments 89

GetElastic

NOVEMBER 23, 2022

This means that Composable Commerce is suitable for any online business, be it B2B, B2C or D2C. The adoption of Composable Commerce gives brands the opportunity to focus on providing their customers with the best customer experience (CX). How to start? Business Benefits of Composable Commerce.

Multi-channel 78

Multi-channel Merchant Services Customer Experience B2C 78

Optimizely

AUGUST 28, 2018

And word-of-mouth advertising from brand advocates is very powerful and can drive long-term customer loyalty. If you connect up your marketing and customer service data, you can turn a negative situation into a positive by providing a superior customer experience to all of your buyers. Customer support benefits too.

Customer Loyalty 210

Customer Loyalty Improvements Customer Social Media 210

GetElastic

OCTOBER 21, 2022

He is considered an expert in bootstrapping stores to seven figures, how to become an SEO expert, community building, and successful business exits. He spent years in direct marketing having co-founded a successful catalog firm, and was recently named a Top 50 Global Thought Leader on Customer Loyalty. Check Out More Content.

eCommerce 113

eCommerce B2B Social Media Multi-channel 113

Optimizely

JUNE 20, 2019

Data-driven product recommendations are an incredibly effective way to turn one-time-buyers into loyal customers , while increasing average order value. Learn how you can build the perfect product recommendation campaign to encourage customers to visit your site again and make another purchase.

Recommendation 150

Recommendation X-cart Shopping Carts B2C 150

Optimizely

DECEMBER 5, 2017

As your customers move through their unique lifecycle stages, your ecommerce brand should engage with them at each step of the way. In our recent study , we found that customer lifecycle marketing is not a focus for most B2C marketers. Your customers may take fewer or more steps, depending on your product and market.

eCommerce 150

eCommerce B2C eCommerce Marketing Channel 150

Kibo

JUNE 20, 2014

From Simone Biles and Petco’s CEO Ron Coughlin to Kibo’s own Head of Partnerships & Alliances, Ava… B2C Commerce Kibo Recognized in 2022 Gartner® Market Guide for Retail Distributed Order Management Systems We’re excited to announce that Kibo was recognized in the 2022 Gartner Market Guide for Retail Distributed Order Management Systems.

Fulfillment 62

Fulfillment Customer B2B B2C 62

Ecommerce Platforms

SEPTEMBER 16, 2019

It provides you with the most appropriate pointers on how to run a successful online enterprise. The Keyword planner helps you make good strides for your B2C website. For B2C setups, you can never go wrong with it's blogging functionality. Potential shoppers need to get the impression of how your product solves their problems.

eCommerce 172

eCommerce Merchant Services Payment Services Shipping Costs 172

Kibo

JUNE 6, 2014

From Simone Biles and Petco’s CEO Ron Coughlin to Kibo’s own Head of Partnerships & Alliances, Ava… B2C Commerce Kibo Recognized in 2022 Gartner® Market Guide for Retail Distributed Order Management Systems We’re excited to announce that Kibo was recognized in the 2022 Gartner Market Guide for Retail Distributed Order Management Systems.

Improvements 62

Improvements B2B B2C Webinar 62

Kibo

JUNE 18, 2014

From Simone Biles and Petco’s CEO Ron Coughlin to Kibo’s own Head of Partnerships & Alliances, Ava… B2C Commerce Kibo Recognized in 2022 Gartner® Market Guide for Retail Distributed Order Management Systems We’re excited to announce that Kibo was recognized in the 2022 Gartner Market Guide for Retail Distributed Order Management Systems.

Channel 62

Channel Retail B2B B2C 62

Kibo

JULY 9, 2014

Give your customers a reason to connect with your brand by sharing your company history and values, and by introducing your customers to the people behind the products. Be sure to host a company blog featuring actionable tips on how to use your products.

B2C 62

B2C B2B Shipping Costs Webinar 62

Kibo

MAY 20, 2014

billion in 2021,… Uncategorized Kibo Blog View Related Posts Guide eCommerce Replatforming: Step-by-Step Guide for B2B and B2C Companies Download this guide to learn how to choose the right eCommerce platform, what to consider before replatforming your eCommerce system, and how to calculate the total cost of ownership.

White Paper 62

White Paper B2B Shipping Costs B2C 62