Retail TouchPoints
NOVEMBER 8, 2021
“We’re thrilled to be working with Gatik to achieve this industry-first, driverless milestone in our home state of Arkansas, and look forward to continuing to use this technology to serve Walmart customers with speed.”. The fully driverless operation involves repeated delivery runs multiple times per day, seven days a week on public roads.
Forrester eCommerce
SEPTEMBER 24, 2018
In a recent workshop with the marketing team of a large European brand, we discussed the importance for marketers to deliver their brand promise. About 45% of marketers now report to be in charge of the customer experience. Whether they officially own CX or simply orchestrate CX talent and resources does not matter.
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Ecommerce Platforms
AUGUST 10, 2021
At the virtual Make it Big event, the leading speakers will discuss today's relevant topics such as social commerce, digital innovation, customer experience, artificial intelligence, and emerging global markets. How to Attract, Convert and Retain Your Customers. She serves thousands of partners globally and millions of customers.
BigCommerce
MAY 4, 2018
From workshops and boot camps to hearing from industry leaders you often read about in the news, these are the IRCE 2018 moments that aren’t to be missed. It is the industry’s most trafficked annual conference combining high-profile brand executive tracks down to workshops to train junior employees. What Is IRCE?
Forrester eCommerce
MARCH 19, 2018
I sat as a silent observer at an internal marketing workshop of a multi-billion-dollar consumer brand. They spoke for three hours about being customer-obsessed. They never spoke about the customer. As a profession, we’ve talked the talk about customer […]. WHAT DO EMOTIONS HAVE TO DO WITH BRANDING STRATEGY?
Omnisend
DECEMBER 12, 2023
Reading Time: 11 minutes Do you believe that customer engagement relies on the appropriate use of technology? Building personal connections through one-on-one interactions is still an unparalleled opportunity to create memorable customer experiences. The reality is that the human touch should not be underestimated.
GetElastic
OCTOBER 4, 2018
The session and workshop packed event left no room to question “should I” or “shouldn’t I” It was all about the “how” Needless to say, Andy Hoar put on quite a show. Key Takeaways: B2B buyers demand remarkable customer experience. It happened in B2C and it is happening in B2B.
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