Retail TouchPoints

MARCH 30, 2023

River Island Drives Customer Retention with Personalized Promotions With customer acquisition costs rising and consumers cutting back on spending, the name of the game this year is retention. UK fashion retailer River Island found that convenience, value and customer service were its customers’ top priorities.

POS 298

POS Omnichannel Webinar Point of Sale 298

Smile.io

JANUARY 30, 2024

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.

Customer Loyalty 75

Customer Loyalty Customer Jewelry Social Media 75

Smile.io

JANUARY 17, 2023

Customers can earn cash discounts anywhere from ₹1 off to ₹5000 off, allowing customers to choose if they want to bank their points for a big discount or be rewarded every time they shop. Customers can track all of their progress in the app, making it a smooth customer experience while you’re on the go.

Customer Loyalty 60

Customer Loyalty Customer Subscription Omnichannel 60

ROI Revolution

MARCH 2, 2021

The brands surveyed in this research spanned verticals including home, fashion, beauty, electronics, food, and more. Department stores have held strong to their fashion and apparel categories, but with apparel sales in a free fall across the board, many department stores are hurting as a result of COVID-19. 9/9 update. 7/21 update.

eCommerce 195

eCommerce Social Media Payment Services Merchant Services 195

ROI Revolution

OCTOBER 1, 2020

Department stores have held strong to their fashion and apparel categories, but with apparel sales in a free fall across the board, many department stores are hurting as a result of COVID-19. UK spending and banking habits shifting. Amazon debuts digital storefront for fashion designers. 9/9 update. 7/21 update. 5/19 update.

eCommerce 193

eCommerce Payment Services Merchant Services Small Business Retail 193

ROI Revolution

DECEMBER 3, 2020

The brands surveyed in this research spanned verticals including home, fashion, beauty, electronics, food, and more. Department stores have held strong to their fashion and apparel categories, but with apparel sales in a free fall across the board, many department stores are hurting as a result of COVID-19. 9/9 update. 7/21 update.

eCommerce 156

eCommerce Social Media Payment Services Small Business Retail 156

ROI Revolution

JANUARY 5, 2021

The brands surveyed in this research spanned verticals including home, fashion, beauty, electronics, food, and more. Department stores have held strong to their fashion and apparel categories, but with apparel sales in a free fall across the board, many department stores are hurting as a result of COVID-19. 9/9 update. 7/21 update.

eCommerce 147

eCommerce Social Media Payment Services Merchant Services 147

ROI Revolution

NOVEMBER 4, 2020

Department stores have held strong to their fashion and apparel categories, but with apparel sales in a free fall across the board, many department stores are hurting as a result of COVID-19. UK spending and banking habits shifting. Amazon debuts digital storefront for fashion designers. 9/9 update. 7/21 update. 5/19 update.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

SEPTEMBER 9, 2020

Department stores have held strong to their fashion and apparel categories, but with apparel sales in a free fall across the board, many department stores are hurting as a result of COVID-19. UK spending and banking habits shifting. Amazon debuts digital storefront for fashion designers. 9/9 update. 7/21 update. 5/19 update.

eCommerce 147

eCommerce Payment Services Merchant Services Small Business Retail 147

ROI Revolution

AUGUST 4, 2020

UK spending and banking habits shifting. According to the 2018 Small Business Credit Survey, large banks approve around 60% of loans sought by White small business owners and just 29% of loans sought by Black small business owners. . Amazon debuts digital storefront for fashion designers. 7/21 update. Dive deeper here!

eCommerce 158

eCommerce Payment Services Merchant Services Small Business Retail 158

ROI Revolution

AUGUST 5, 2021

The brands surveyed in this research spanned verticals including home, fashion, beauty, electronics, food, and more. Department stores have held strong to their fashion and apparel categories, but with apparel sales in a free fall across the board, many department stores are hurting as a result of COVID-19. 9/9 update. 7/21 update.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

DECEMBER 2, 2021

However, the fashion category as a whole saw some steep declines in 2020, with the global fashion industry’s profit expected to have fallen 93% in 2020 after rising 4% in 2019. The brands surveyed in this research spanned verticals including home, fashion, beauty, electronics, food, and more. trillion by 2025 and $3.3

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

JULY 2, 2020

According to the 2018 Small Business Credit Survey, large banks approve around 60% of loans sought by White small business owners and just 29% of loans sought by Black small business owners. . The fashion industry as a whole is expected to face a 27-30% drop in global revenue as a result of coronavirus. Dive deeper here! 5/19 update.

eCommerce 173

eCommerce Payment Services Merchant Services Small Business Retail 173

ROI Revolution

JUNE 1, 2021

The brands surveyed in this research spanned verticals including home, fashion, beauty, electronics, food, and more. Department stores have held strong to their fashion and apparel categories, but with apparel sales in a free fall across the board, many department stores are hurting as a result of COVID-19. 9/9 update. 7/21 update.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JULY 1, 2021

The brands surveyed in this research spanned verticals including home, fashion, beauty, electronics, food, and more. Department stores have held strong to their fashion and apparel categories, but with apparel sales in a free fall across the board, many department stores are hurting as a result of COVID-19. 9/9 update. 7/21 update.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

MAY 6, 2021

The brands surveyed in this research spanned verticals including home, fashion, beauty, electronics, food, and more. Department stores have held strong to their fashion and apparel categories, but with apparel sales in a free fall across the board, many department stores are hurting as a result of COVID-19. 9/9 update. 7/21 update.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

APRIL 8, 2021

The brands surveyed in this research spanned verticals including home, fashion, beauty, electronics, food, and more. Department stores have held strong to their fashion and apparel categories, but with apparel sales in a free fall across the board, many department stores are hurting as a result of COVID-19. 9/9 update. 7/21 update.

eCommerce 136

eCommerce Social Media Payment Services Small Business Retail 136

ROI Revolution

FEBRUARY 2, 2021

The brands surveyed in this research spanned verticals including home, fashion, beauty, electronics, food, and more. Department stores have held strong to their fashion and apparel categories, but with apparel sales in a free fall across the board, many department stores are hurting as a result of COVID-19. 9/9 update. 7/21 update.

eCommerce 68

eCommerce Social Media Payment Services Merchant Services 68

ROI Revolution

OCTOBER 7, 2021

However, the fashion category as a whole saw some steep declines in 2020, with the global fashion industry’s profit expected to have fallen 93% in 2020 after rising 4% in 2019. The brands surveyed in this research spanned verticals including home, fashion, beauty, electronics, food, and more. trillion by 2025 and $3.3

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

NOVEMBER 4, 2021

However, the fashion category as a whole saw some steep declines in 2020, with the global fashion industry’s profit expected to have fallen 93% in 2020 after rising 4% in 2019. The brands surveyed in this research spanned verticals including home, fashion, beauty, electronics, food, and more. trillion by 2025 and $3.3

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

JANUARY 5, 2022

However, the fashion category as a whole saw some steep declines in 2020, with the global fashion industry’s profit expected to have fallen 93% in 2020 after rising 4% in 2019. The brands surveyed in this research spanned verticals including home, fashion, beauty, electronics, food, and more. trillion by 2025 and $3.3

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

SEPTEMBER 2, 2021

The brands surveyed in this research spanned verticals including home, fashion, beauty, electronics, food, and more. Department stores have held strong to their fashion and apparel categories, but with apparel sales in a free fall across the board, many department stores are hurting as a result of COVID-19. 9/9 update. 7/21 update.

eCommerce 78

eCommerce Social Media Payment Services Payments 78