Remove Blog Remove Live Chat Remove Management Remove Multi-channel
article thumbnail

Richpanel Review: Multi-Channel Customer Support for Shopify and More

Ecommerce Platforms

Platforms like Richpanel include more than a chat box; with features for multichannel communications, customer portals, and workforce management, you’re able to improve upon several areas of your business with one app. This way, you’ll know if it’s the right customer support app to manage your customer base and workforce.

article thumbnail

Best CRM for Shopify? Our Favorite Apps and Integrations

Groove

However, to effectively scale an e-Commerce business, it's important to integrate a customer relationship management (CRM) tool into your Shopify store. This is especially crucial because B2B sales often involve complex and multi-step processes. Klaviyo provides live chat and direct email support.

Shopify 358
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Best CRM for Shopify? Our Favorite Apps and Integrations

Groove

However, to effectively scale an e-Commerce business, it's important to integrate a customer relationship management (CRM) tool into your Shopify store. This is especially crucial because B2B sales often involve complex and multi-step processes. Klaviyo provides live chat and direct email support.

Shopify 358
article thumbnail

The Best Shopify CRM? Our Favorite Apps and Integrations

Groove

However, to effectively scale an e-Commerce business, it's important to integrate a customer relationship management (CRM) tool into your Shopify store. This is especially crucial because B2B sales often involve complex and multi-step processes. Klaviyo provides live chat and direct email support.

Shopify 195
article thumbnail

Squarespace vs Bigcommerce: Which is Best for Your Online Store?

Ecommerce Platforms

Very limited App Store Limited payment processing options More of a “this is what you get” setup (the features are plentiful, but you’re restricted when it comes to scaling) Only live chat and email support Not a platform that focuses primarily on ecommerce One of the plans has transaction fees. Squarespace Cons. Bigcommerce Pros.

article thumbnail

ShipStation Review (Jan 2023): What You Need to Know

Ecommerce Platforms

It’s a leading order management and shipping platform for helping retailers execute efficient shipping processes. The platform also provides access to discounted shipping rates, helps users prepare shipping labels, and comes with a wide range of order and inventory management features. Inventory Management. Go to the top.

article thumbnail

ShipStation Review (Jan 2023): What You Need to Know

Ecommerce Platforms

It’s a leading order management and shipping platform for helping retailers execute efficient shipping processes. The platform also provides access to discounted shipping rates, helps users prepare shipping labels, and comes with a wide range of order and inventory management features. Inventory Management. Go to the top.