Retail TouchPoints

JANUARY 27, 2021

This left smaller retailers searching for ways to boost online sales performance and customer experiences in the face of such stiff competition, especially for leveraging big-ticket retail events — Black Friday, Cyber Monday, Christmas — for securing much-needed revenue. Solution: Embrace Multichannel.

Retail 279

Retail Social Media Channel Multichannel 279

Retail TouchPoints

MAY 12, 2021

Why Multichannel for Jewelry Retailers? Realizing that one barrier to online jewelry sales was that customers wanted to see themselves wearing the pieces, the jewelry superstar Kendra Scott offered virtual try-ons that used augmented reality and machine learning to show would-be customers how earrings and necklaces would look on them.

Jewelry 269

Jewelry Multichannel Retail Merchant Services 269

Omnisend

MAY 31, 2023

Reading Time: 11 minutes Dotdigital is a popular customer engagement platform. It’s known for its data-driven approach to improving customer experiences. It allows you to connect with your customers via many marketing channels , such as email, SMS, live chat, and push notifications. Looking for more similar tools?

Live Chat 78

Live Chat Social Media Multi-channel Omnichannel 78

Retail TouchPoints

MARCH 18, 2021

Shoppers across demographics now routinely order their groceries online just as they already did their books, electronics, and apparel. What has emerged as a genuine concern, however, are the incontrovertible shortcomings in customer experience. In turn, grocers will also re-invest in new retail technology innovation.

Fulfillment 246

Fulfillment eCommerce Retail Subscription 246

Kissmetrics

JULY 7, 2021

When do we actually achieve a great customer experience in our brands ? When a customer has a great experience with you, they are more likely to come back and buy again. Social media, mobile apps, in-app ads, artificial intelligence, augmented reality, and more have promised to help us put experience at the forefront.

eCommerce 271

eCommerce Webinar eCommerce Marketing Books 271

Smile.io

OCTOBER 13, 2021

Omnisend Omnichannel marketing means that if your customer stumbles across your Instagram page or sees you at a pop-up market, they receive the same marketing message. Omnichannel marketing vs. multichannel marketing? Some other marketing jargon you may be familiar with is multichannel marketing.

Omnichannel 66

Omnichannel Multichannel Marketing eCommerce 66

Omnisend

DECEMBER 15, 2023

Event marketing Event marketing lets you create a more immersive and personalized customer experience by allowing you to interact directly with potential customers. The brand shot high-quality videos to ignite a sense of nostalgia within its customers and get them to book trips again.

Outdoor 145

Outdoor Social Media X-cart Channel 145