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Top Market-Driven B2B eCommerce Trends of 2021

GetElastic

B2B companies are implementing new strategies to adapt to a changing market and take advantage of a growing online customer base, characterized by rising mobile usage, new expectations for personalization and self-service, and increasing demand for digital connectivity.

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What Should You Look for in an Ecommerce Platform?

Kibo

Good ecommerce can scale up or down easily and grow with companies as they expand their offerings and expand to new online channels. This year, Digital Commerce 360 found that more than 60% of the Top 1000 retailers use an ecommerce platform, and that 46% say it’s a top-three technology. Native Personalization Capabilities.

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The Art of Retail: Balancing Retail Brand Experience In-Store and Online

OrderDynamics

As e-commerce adoption increases, today’s customer journey is spread across multiple channels such as website, mobile app, physical store and social media. Therefore, merchants need to identify each customer as the same individual no matter what channel or device they use. The Full Retail Brand Experience. Beacon Me Up.

Arts 50
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Ecommerce KPI Benchmarks (October 2016)

Store Growers

That has to do with geography, technologic maturity, scale, niche and age of the included stores. Sales channels (by revenue). Source: Channel Pilot presentation. Notes: These benchmarks show the revenue shares for comparison shopping engines, market places and social media. Mobile: 41%. Mobile: 21%.

eCommerce 144
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Multi-Channel Retailing and the Buyer’s Journey: Opportunities and Challenges

BigCommerce

Most online sellers begin their journey from one sales channel, setting up shop through a website or marketplace. Multi-channel retailing is the practice of selling merchandise on more than one sales channel. Consumers Are Shopping in More Locations Than Ever. 54% shopped at ecommerce marketplaces.

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Ecommerce Glossary

AcquireConvert

Comparison shopping engines: websites that allow shoppers to browse the same product sold by multiple retailers, e.g., Google Shopping. Mobile commerce (m-commerce): the use of cellphones, smartphones, and tablets to buy and sell products and services online. Sometimes called “user experience” (UX).

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Online vs. Offline Retail – Blurring the Line between Bricks and Clicks

Retalon

most retailers have found a happy medium that takes the best of both and unifies technologies, processes, and strategies to create a consistent experience for consumers across channels. This could involve physical and online outlets, as well as kiosks, mobile apps, social media, and 3rd-party marketplaces.