Retail TouchPoints

MARCH 8, 2021

Retail TouchPoints (RTP): Shikatani Lacroix Design’s latest white paper looks at finding the balance between technology and human interaction. This comes down to leadership training for store managers and not undervaluing those frontline staff, which is often a problem in the retail sector.

Customer Data 259

Customer Data Customer White Paper Technology 259

365 Retail

MAY 10, 2024

Understand the journey: Today’s customer journey is hardly straightforward. Your customers are interacting with your brand across a wide range of digital and physical channels. What are data gaps and how do they affect my ability to market effectively with first-party data?

White Paper 115

White Paper Retail Information Customer Data 115

Smile.io

NOVEMBER 14, 2023

What is first-party data? First-party data is information collected directly from your customers or website visitors. This can happen on your website, through your app, or via channels like email, a loyalty program, and text/SMS. Knowing about your customers and the channels they come from is key for retargeting.

Customer Retention 46

Customer Retention Shopify White Paper Multi-channel 46

Kibo

MAY 20, 2014

Seamlessly connecting your front-end and OMS in real-time, our flexible, cost-effective APIs allow you to enter data once and enjoy a real-time, unified view of product information, inventory, orders, customer data, promotions, appeasements and more—all accessible via any connected device. Here’s how it works.

White Paper 62

White Paper B2B Shipping Costs B2C 62

Dynamic Action

SEPTEMBER 11, 2017

DynamicAction’s Co-founder and Chief Data Scientist recently penned How Amazon Does Data—And What you Can Learn From It — a retail strategy white paper containing 8 tactical lessons from Amazon’s playbook. Lesson #1: Form a complete view of the customer experience. Lesson #5: Forget average, focus on weird.

Operations 59

Operations Shipping Costs Retail Merchant Services 59

ROI Revolution

OCTOBER 4, 2021

Amazon: The Amazon DSP empowers brands to programmatically purchase display, video, and audio ads both on and off Amazon using Amazon shopper data. Amazon DSP provides both self-service and managed-service options. Is your brand effectively leveraging one of the most lucrative advertising channels available? on a scale of 1-5.

Multi-channel 147

Multi-channel White Paper Consumer Social Media 147

Retail TouchPoints

SEPTEMBER 13, 2021

“Retail has survived since biblical times roughly in the form of a physical space with product available to sell and the exchange of funds for that product,” said Jonathan Sharp, Managing Director at the Alvarez & Marsal Consumer and Retail Group. Omnichannel Offerings for Channel-Agnostic Consumers.

eCommerce 265

eCommerce White Paper Omnichannel BigCommerce 265