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Exclusive Shikatani Lacroix Q&A: How Using Customer Data Can Humanize the Digital Experience

Retail TouchPoints

Retail TouchPoints (RTP): Shikatani Lacroix Design’s latest white paper looks at finding the balance between technology and human interaction. This comes down to leadership training for store managers and not undervaluing those frontline staff, which is often a problem in the retail sector.

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Beyond Sales: The Different Types of Conversions, Why They Matter, and How to Get More Of Them

Kissmetrics

If you’re truly data driven, you can even have the system crunch the numbers and figure out the average cost to acquire people who downloaded your white paper, for example. These are the kinds of insights you simply don’t get by looking at pure sales-focused conversion data. “Which email encouraged them to do so?”.

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What is First-Party Data and Why Focus on it in 2024

Smile.io

Blog Jonathan Roque The next step, start capturing first-party data through server-side tracking. Then you will be able to equip your ecommerce managers, paid performance marketers, and other team members with accurate customer data. Want to dive deeper into the topic?

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Kibo’s Perfect Sync Streamlines Data for Seamless Support

Kibo

Seamlessly connecting your front-end and OMS in real-time, our flexible, cost-effective APIs allow you to enter data once and enjoy a real-time, unified view of product information, inventory, orders, customer data, promotions, appeasements and more—all accessible via any connected device. Here’s how it works.

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How to Apply the 8 Lessons of Amazon Operations to Your Retail Strategy

Dynamic Action

DynamicAction’s Co-founder and Chief Data Scientist recently penned How Amazon Does Data—And What you Can Learn From It — a retail strategy white paper containing 8 tactical lessons from Amazon’s playbook. Lesson #1: Form a complete view of the customer experience. Lesson #5: Forget average, focus on weird.

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5 Ways to Drive Retail Business Growth with First-Party Data

365 Retail

If the data isn’t correct, if the data can’t be connected back to an identified individual or household, or if the data is housed across disjointed silos, a marketer’s efforts to activate it will be stymied. Stay tuned for insights that will revolutionise your approach to customer engagement and drive measurable business growth.

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WePay Review for 2019: Is This the Right Option for Merchants?

Ecommerce Platforms

These days, the digital world, combined with mobile point of sale systems, easy eCommerce management options and a range of other tools means that it's easier than ever to launch your own business online. WePay Review: Fraud Protection and Risk Management. WePay claims that protecting customer privacy and security is essential to them.