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Exclusive Shikatani Lacroix Q&A: How Using Customer Data Can Humanize the Digital Experience

Retail TouchPoints

This comes down to leadership training for store managers and not undervaluing those frontline staff, which is often a problem in the retail sector. Brands are going to have to rethink how they value those roles, and not only offer relevant training but leaders and values that get people excited to come to work and deliver excellent service.

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The Complete QuickBooks POS Review 2021

Ecommerce Platforms

QuickBooks POS is a feature-packed Point of Sale system created by Intuit. Intuit primarily caters to small and medium-sized enterprises and so is the case with their QuickBooks POS product. So in this QuickBooks POS review, we'll have an in-depth look at this POS system's pros and cons, features, ease-of-use and lot’s more.

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Intelligent Retail Technology Investment.It’s All About People

RTP blog

Ideally addressing less than optimal interaction between their POS system and their MyLowesCard, Lowe’s is investing in a new tech hub to enable greater data sharing throughout the organization and enable more effective decision making and improved customer support. Not to mention having well-trained associates!)

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How To Scale An Ecommerce Business (2024 Guide)

Smile.io

   Consider these scalability factors when choosing an ecommerce platform: Omnichannel compatibility —As ecommerce stores scale, new sales channels emerge. Shopify Plus and POS are great options for omnichannel commerce.  Ensure your social media team is trained and equipped to handle customer inquiries.

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Navigating the Trends and Challenges of Customer Loyalty Programs in Retail

RETAIL MANAGEMENT SOFTWARE

Omnichannel Loyalty Programs With the growing popularity of online shopping and the increasing use of mobile devices, customers now expect a seamless and consistent experience across multiple channels, including online, offline, and mobile.

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Oracle NetSuite Review: How to Build a Next-Gen Store in the Ecommerce Age

Ecommerce Platforms

NetSuite groups data sets into expandable interfaces known as “portlets”. Like KPIs, Metrics and Scorecards, revenue, customer data, or invoice-related data. You can customize the calculations and relevant data sets to display or use NetSuite’s preset formats. Order Management.

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Shopify vs Shopify Plus: Making the Right Choice for Your Business

Ecommerce Platforms

The hosted platform includes everything from checkout and inventory management tools to blog capabilities, professional themes, and even POS integrations. Plus, you can access training for your team members to help them make the most of your store. It also syncs customer data automatically. What is Shopify Plus?

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