Channel Customer Experience Management White Paper 
365 Retail
MAY 17, 2022
Axerve, Payment Partner to Grow, specialising in creating accessible and frictionless payment solutions for Ecommerce and physical sales, today announces the release of a new white paper, ‘ New technologies and trends in digital payments in 2022 ’. Payment orchestration is a key tool for managing this increased complexity.
Retail TouchPoints
JUNE 27, 2023
The campaign delivered an estimated 350,000 verified customer impressions, according to Vericast, and 85% of consumers who visited the custom landing page they were led to opted in to providing data. Indeed, customer experience considerations will be paramount for these kinds of in-store activations.
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Retail TouchPoints
MARCH 8, 2021
We sat down with design visionary Jean-Pierre Lacroix, President and Founder of Shikatani Lacroix Design , to discuss the emerging need for humanizing the digital experience. Retail TouchPoints (RTP): Shikatani Lacroix Design’s latest white paper looks at finding the balance between technology and human interaction.
GetElastic
SEPTEMBER 6, 2021
She oversaw and led the strategy for Intuit.com, including a complete overhaul from the infrastructure all the way through to the customer experience. Erickson is a strategic, customer-centric business leader with HID Global and is responsible for driving commercial digital business and customer experience strategies.
GetElastic
SEPTEMBER 26, 2019
She oversaw and led the strategy for Intuit.com, including a complete overhaul from the infrastructure all the way through to the customer experience. John Bruno , VP, Product Management, Elastic Path (former Forrester Analyst) Bruno has been shaping the future of B2B digital commerce for some time now. LinkedIn Podcasts.
Kissmetrics
JUNE 28, 2017
They tell us that the customer clicked on this, or bought that, but they don’t tell us anything about the customer experience that we’re all so keen to improve upon. Otherwise you’ll never know which channel delivers the best ROI or which landing page is converting the highest. That’s all on you. No pressure, right?
ChannelAdvisor
MAY 30, 2019
These resources can help you understand how to start using data to improve your consumer’s experience and, ultimately, build your brand. White Paper] From Data to Personalization: Mapping the Empowered Consumer Experience. Forrester Report] Retailers Are Starting to Reap the Rewards of Omnichannel Commerce. on June 27.
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