Kibo

NOVEMBER 23, 2021

CDPs aggregate large amounts of customer data and help companies create personalization experiences. But collecting and centralizing data is only the first step in creating personalized experiences. Data-readiness should be your next determining factor. You’ll also need resources to act on the data (e.g.,

Customer Data 62

Customer Data Technology eCommerce Technology Omnichannel 62

GetElastic

JANUARY 10, 2018

For a few years, personalization has been B2C commerce’s favorite catch phrase: know your customer, personalize the offers and prices, sell at the right time and keep communicating until you build a relationship and not just a sale. Multi-touchpoint commerce. B2B will look more like B2C.

B2B 141

B2B Multi-channel B2C Customer Experience 141

BigCommerce

FEBRUARY 13, 2018

That means there is still endless opportunity for brands to launch an ecommerce website and to expand their reach. The ability to speak directly to your customers and make adjustments has never been easier. What is Ecommerce? Training your customers to use the new B2B tools is important for adoption. It’s Now or Never.

eCommerce 417

eCommerce Payment Services Small Business Retail Shipping Costs 417

BigCommerce

AUGUST 15, 2018

Data becomes stored in a variety of formats or is held captive by individual employees and systems. Over time things like item numbers, references, catalogs, SKUs , images and videos, translations, localizations, documentation, custom attributes and more become impossible to manage. Custom Build a PIM. Inability to scale (e.g.,

Information 212

Information Management Merchant Services Multi-channel 212

SellBrite

MARCH 15, 2021

According to BuiltWith, WooCommerce has 30% of the market share for websites using ecommerce technologies. Its popularity isn’t a surprise—the tool offers plenty of store customization features and is free to use. This can negatively impact your customers’ experience with your store. Expect to spend: $6.99-$30 (monthly).

WooCommerce 141

WooCommerce Shipping Costs Payment Services SEO 141

BigCommerce

AUGUST 8, 2018

Whether it’s their usability, recommendations, or membership perks, Amazon wins because they do customer service right – and at scale. What many businesses don’t know, though, is that the secret to Amazon customer service success doesn’t have to mean an Amazon business size. This alone could be a huge value-add to online retailers.

eCommerce 231

eCommerce Payment Services Technology Recommendation 231

PFS

JULY 14, 2017

The problem is that many retailers are saddled with highly fragmented, antiquated technology that is more Frankenstein than Harry Potter. Channels are not connected. Customer-facing systems can’t talk fluently to backend technology, impeding effective order management and efficient fulfilment – the kiss of death for click and expect.

Fulfillment 56

Fulfillment Technology eCommerce Technology Toys 56

BigCommerce

APRIL 24, 2018

The truth of the matter is this: What makes your business successful is your dedication to customer experience, your market strategies, your operational efficiencies and the team of people you build. There are 3 main ways to classify the different types of ecommerce platforms: Open Source. CaaS (Commerce as a Service).

eCommerce Platforms 419

eCommerce Platforms Payment Services Shipping Costs eCommerce 419

ecomdash

JULY 12, 2018

Nowadays, the internet is the primary channel through which customers carry out transactions regarding a wide variety of goods and services. Due to the sensitive customer data that is involved in every online credit card transaction, a set of safety requirements for protecting consumer data was developed by credit card companies.

Merchant Services 60

Merchant Services Payment Services eCommerce Payments 60

PFS

AUGUST 23, 2017

Traditionally physical channels are going digital. Walmart has been on something of an acquisition spree, recently acquiring trendy online fashion brands ModCloth and Bonobos – the retailer’s third and fourth ecommerce acquisitions in less than a year. Re-imagining Commerce. Know thy customer. Experiment.

Home Furnishings 56

Home Furnishings Channel Apparel Consumer 56

BigCommerce

OCTOBER 26, 2017

The rate at which technology is enabling growth is creating new, innovative ways of connecting with consumers almost every day. But, while technology changes the channels and touchpoints that merchants and consumers connect in, the underlying foundations remain the same. Making Big Technology Investments. Get it now.

Shipping Costs 272

Shipping Costs Merchant Services Payment Services Shipping 272