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The Complete Guide to Client Onboarding and Retention

Kissmetrics

This is the point where many companies drop the ball. Customer retention isn’t just another vanity metric. The longer a customer stays with your business, the more revenue they generate. In financial services, a 5 percent increase in retention results in a 25 percent increase in profits.

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Evercommerce Review 2023: All the Pros and Cons You Need to Know

Ecommerce Platforms

Evercommerce is particularly focused on the support and enhancement of service-based companies. Instead, the company offers tailored curated selections of applications and tools for ecommerce within specific industry environments. Other service industries are available through conversations with EverCommerce.

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59 Productivity Hacks for Online Small Business Owners

BigCommerce

Try out a financial service like Mint to track what you’re spending. Every business needs to grow and SaaS (Software-as-a-service) businesses are turning growth into a science. Not to do a shameless plug, but the Yotpo blog is packed with original data, unique customer case studies, and tons of deep dive how to’s.

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What is co-browsing?

ViiBE Blog - Retail

Co-browsing allows the representative to follow along with the customer as they navigate the website. It is gaining popularity in a wide variety of industries, from retail to financial services. Therefore, co-browsing is an effortless solution for both the customer and your company. . How does co-browsing work?

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How Coronavirus (COVID-19) Is Impacting Ecommerce [March 2021]

ROI Revolution

With ecommerce poised to have grown 18% in 2020 and consumers’ interactions with companies now 60% online/40% offline , it will be crucial for online B2B retailers who hope to have a profitable 2021 to get a solid grasp on their online strategy. Other heavily impacted SMB industries include education, financial services, and retail.

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How Coronavirus (COVID-19) Is Impacting Ecommerce [December 2021]

ROI Revolution

How the pandemic has changed how companies do privacy. The pandemic brought an increase in privacy initiatives for companies around the globe. 35% of companies say that the benefits they experienced from adopting new privacy initiatives were worth at least doubled the amount they invested in them in 2020. November 18.

eCommerce 148
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How Coronavirus (COVID-19) Is Impacting Ecommerce [August 2021]

ROI Revolution

of CMOs report increased acknowledgement from customers of companies’ attempts to “do good.”. As customers are more open-minded to new digital experiences, they’ve also increasingly looked online to make crucial pre-purchase decisions. Other heavily impacted SMB industries include education, financial services, and retail.

eCommerce 197