Retail TouchPoints
FEBRUARY 21, 2024
The ease of online shopping also gives consumers the ability to comparison shop more quickly, showing them more options in less time. This presents a dual shipping dilemma for businesses: how can they keep shipping costs on the business low, while also offering customer-friendly return policies?
Retail TouchPoints
AUGUST 24, 2020
They have plenty of room to offer great discounts, and will be more confident about their shipping guarantees as well. After the summer sale, it will be time for retailers to regroup and determine what their best move should be in October, when the spotlight is on for early holiday shopping.
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Retail TouchPoints
MAY 5, 2021
Of course, there are reasons why certain kinds of products haven’t been as quick to become ecommerce mainstays — mailing a live tree will never be as simple as shipping at T-shirt, for example. The numbers speak for themselves: Online sales of alcohol in the U.S. were up 80% last year, approaching $5.6 Easier said than done, of course.
Kibo
AUGUST 31, 2020
There has been increased comparison shopping, issues with out-of-stock items and long shipping times, all of which pushes up added page views even as shoppers are converting more online overall. Conversion rates are shifting for a few reasons: page views are changing as is the total volume of conversions online.
Kibo
JULY 24, 2020
What delivers relevant content to customers based on their preferences and past behavior? Any ecommerce platform that is designed to deliver the best possible customer experience should have native personalization capabilities built in. If COVID-19 taught customers anything, it was the benefits of comparison shopping.
Retail TouchPoints
JUNE 8, 2021
Also to blame are overly complex checkout processes, invalid discount codes, security concerns, questionable return policies, comparison shopping, etc. The list goes on, but one other barrier to purchasing seems to be a major sticking point for 63% of consumers : shipping costs. The True Cost of Shipping.
OrderDynamics
JULY 23, 2019
But to compete with the convenience and endless aisle assortment offered online, meaningful customer experiences and brand engagement is crucial. With customer intelligence, merchants can connect demographic data and consumption trends, and provide consumers with options that best suit their needs and preferences.
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