Remove Comparison Shopping Remove Customer Loyalty Remove Omnichannel Remove Recommendation
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Shoppers’ In-Store and Online Expectations for 2019

Wiser

The top motivating factors for survey participants to shop online are: convenience (74 percent), better prices (60 percent), the ability to shop 24/7 (58 percent), free shipping offers (57 percent), comparison shopping (50 percent), more product options (48 percent), and avoiding crowds (46 percent). More product variety.

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Email, SMS, and push marketing for ecommerce in 2023

Omnisend

One consideration is that the bottom five industries experience a lot of price comparison shopping, making it extremely sensitive to cost differences against competitors. Emphasize value, not discounts: building customer loyalty and confidence should be a major focus if you want to thrive in 2023. Not necessarily.

Hobbies 88
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An Overview of how the BOPIS Retail Strategy is Transforming the Industry (2021)

Retalon

In fact, it can even be viewed as the natural evolution of omnichannel retail — the ultimate blending of online with brick-and-mortar. Customers do not feel pressured to make a decision on a product in-store that may result in buyers’ remorse and eventual returns. So, if it isn’t already. Lower shipping costs.