Conference Customer Experience Customer Loyalty Fulfillment 
Retail TouchPoints
OCTOBER 12, 2020
It’s easy to see why Retail TouchPoints and RetailX chose “The Big Acceleration” as the theme for the 6 th annual Retail Innovation Conference (#RIC20), being held virtually Oct. Brands are scrambling to establish customer loyalty with new shoppers, while ramping up personalization efforts to hold on to existing ones.
Retail TouchPoints
JUNE 7, 2023
We’ll take a deep dive into emerging tech such as haptic imagery, conversational artificial intelligence (AI) and augmented reality (AR), and see how innovative brands like Apple, Disney and Journey are applying SETs to create full or partial sensory experiences that increase brand recognition and build customer loyalty online.
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Retail TouchPoints
NOVEMBER 11, 2021
The agenda for the virtual 2021 Retail Innovation Conference , taking place Nov. On the same day, Devora Rogers of market research consultancy Alter Agents shares results from the firm’s new study, including the depths of shopper “promiscuity” as customer loyalty fades and consumers constantly examine new options. It’s free!
Fabric
AUGUST 15, 2023
Enterprise retailers are in constant pursuit of new ways to enrich the customer experience—whether it’s prioritizing faster fulfillment, optimizing for consumer convenience, or enhancing personalization along the buyer’s journey. According to research by eMarketer , click-and-collect sales jumped by 104.5% from 2019 to 2020.
Retail TouchPoints
AUGUST 18, 2023
A panel at the June 2023 Retail Innovation Conference & Expo provided answers and insights in the session titled Gen Z and Gen Alpha: Creating Impactful Brands for the Next Wave of Consumers. Fortunately for her company, “value is a great entry point for loyalty as it relates to resale, and we see resale as a customer loyalty play.”
RetailMinded
JULY 29, 2023
Personalizing the Customer Experience The era of relying on a uniform approach for customers has evolved significantly. In the current context, individual customers yearn for a bespoke experience that caters precisely to their distinct requirements. Zoom For virtual meetings, Zoom is an excellent tool.
RetailMinded
JULY 29, 2023
Personalizing the Customer Experience The era of relying on a uniform approach for customers has evolved significantly. In the current context, individual customers yearn for a bespoke experience that caters precisely to their distinct requirements. Zoom For virtual meetings, Zoom is an excellent tool.
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