Retail TouchPoints

JUNE 15, 2023

Retail TouchPoints has unveiled the winners of the third annual Brand Experience Awards. The winners were announced during an awards ceremony during the Retail Innovation Conference & Expo at McCormick Place in Chicago, bring executives across the retail realm together to celebrate their successes.

Customer Retention 248

Customer Retention Jewelry Outdoor Fulfillment 248

Retail TouchPoints

APRIL 29, 2022

That’s why the Retail Innovation Conference & Expo is collaborating closely with key partners to ensure attendees have an entertaining and valuable experience when they had to McCormick Place May 10-12. CPG and DTC brands are exploring new ways to build customer engagement across all channels. The Digital Signage Federation.

Payments 264

Payments eCommerce Events Payment Services 264

Retail TouchPoints

JUNE 7, 2023

We’ll take a deep dive into emerging tech such as haptic imagery, conversational artificial intelligence (AI) and augmented reality (AR), and see how innovative brands like Apple, Disney and Journey are applying SETs to create full or partial sensory experiences that increase brand recognition and build customer loyalty online.

Technology 274

Technology Retail Customer Experience Presentation 274

Retail TouchPoints

SEPTEMBER 23, 2022

“For much of the history of retail, there have been significant barriers that put high hurdles in front of entrepreneurs who wanted to launch a new brand,” said Dharmesh Mehta, VP of Worldwide Selling Partner Services at Amazon during the third annual Accelerate conference for Amazon sellers. All of this is offered for a fee, of course.).

Multi-channel 189

Multi-channel Shipping Costs Payment Services Fulfillment 189

Retail TouchPoints

NOVEMBER 8, 2021

New technologies such as semantic vector search have made it possible to not only deliver what buyers are searching for but also fulfill their goals. If the website returns all of those results — no, ‘garlic’ is not the same as a ‘salmon fillet’ — you’re getting what you’re searching for and your goal is fulfilled. Here’s a scenario.

Retail 286

Retail Omnichannel eCommerce Fulfillment 286

Retail TouchPoints

DECEMBER 6, 2023

Sellers Move into the Driver’s Seat At this year’s series of seller-focused conferences, executives from Amazon , Walmart and Ebay sounded like they were all reading from the same playbook, and the go-to tagline was: “We only succeed if you succeed.” There’s fulfillment costs and advertising costs. marketplaces. “For

Merchant Services 265

Merchant Services eCommerce Operations Games 265

Retail TouchPoints

SEPTEMBER 6, 2022

Supply chain and last mile challenges have been grabbing headlines for months, and executives from Ulta Beauty , American Eagle and others shared their advice on how retailers can turn these troubles into opportunities at the Home Delivery World logistics conference. Today, companies are either disrupting or they’re being disrupted. “A

Supplies 266

Supplies Shipping Costs Travel Multi-channel 266

Retail TouchPoints

NOVEMBER 3, 2021

The desire is still there to do touchless, but for different reasons than COVID safety,” he said during a presentation at the 2021 retailX conference in Chicago. Retailers had wanted to do this before as a way to save on labor costs.”.

Payment Services 352

Payment Services Shipping Costs Electronics Fulfillment 352

Retail TouchPoints

OCTOBER 12, 2020

It’s easy to see why Retail TouchPoints and RetailX chose “The Big Acceleration” as the theme for the 6 th annual Retail Innovation Conference (#RIC20), being held virtually Oct. That’s because the coronavirus pandemic has, for better or worse, dramatically sped up a number of long-brewing retail trends. 13 at 5:45 pm (ET).

eCommerce 288

eCommerce Omnichannel Customer Loyalty Fulfillment 288

Retail TouchPoints

JULY 8, 2020

Appearing at Retail TouchPoints ’ Retail Innovation Conference in 2019 , CIO Todd Treonze said the company was implementing “buy anything, get it anywhere (BAGA)” fulfillment — a long-time aspiration for omnichannel retailers that has yet to be realized by most.

POS 175

POS Fulfillment Mobile Apparel 175

Optimizely

MAY 15, 2018

It’s almost time for the Internet Retailer Conference & Exhibition , AKA IRCE — the massive ecommerce conference with the largest expo hall in the industry. As you sell on multiple channels, you have to keep a close eye on inventory and fulfillment along. Connecting with the Z Generation. 4:15 PM – 4:45 PM.

Internet Retail 321

Internet Retail Magazine Customer Retention Online Retail 321

Retail TouchPoints

JANUARY 10, 2023

“There was some head scratching by people when we announced this,” said Doug Herrington, CEO of Worldwide Amazon Stores at a conference for Amazon sellers in September 2022. But what we know is that it’s going to be a better customer experience for Prime members. and the honest answer is, maybe.

Merchant Services 291

Merchant Services Payment Services BigCommerce Payments 291

Retail TouchPoints

JULY 25, 2023

But it’s how those stores operate that allows them to effectively serve as fulfillment hubs. Fast, efficient store fulfillment also made advances in Walgreens’ delivery services possible. “We It helps, of course, that Walgreens has an enviable store footprint: more than 8,800 stores nationwide, putting 78% of the U.S.

Payment Services 239

Payment Services Operations Omnichannel Fulfillment 239

Retail TouchPoints

AUGUST 1, 2023

“Innovation happens in all areas of Walmart, but a lot of the business-unit specific innovation tends to focus on the short- to medium-term,” Balasubramaniam said during a session at the Retail Innovation Conference & Expo in June. 8 has explored to support future experience innovation.

Presentation 239

Presentation Operations Consumer Technology 239

Retail TouchPoints

MAY 16, 2022

The key to a consumer’s heart involves much more than offering convenience or an appealing product assortment, according to Retail Innovation Conference and Expo keynote speaker Ken Hughes. To really reach today’s customers, retailers need to create loving relationships with them.

Improvements 267

Improvements Customer Retail Consumer 267

Retail TouchPoints

AUGUST 9, 2022

Marketplaces, social media and branded ecommerce experiences offer a multitude of opportunities for brands to build customized plans for global growth, but often that “local” piece gets lost in translation (pun intended). You want to also offer consumers something that hasn’t been fulfilled by their current options.”

eCommerce 288

eCommerce Consumer Social Media Customer Experience 288

Retail TouchPoints

NOVEMBER 11, 2021

The agenda for the virtual 2021 Retail Innovation Conference , taking place Nov. Brick-and-mortar locations are still essential parts of the shopper journey, but they need to be reconfigured to accommodate both shopper discovery and functions like flexible store-based fulfillment. 17 from 1:20 to 2:10 p.m. 17 from 2:15 to 2:45 p.m.

Merchant Services 311

Merchant Services Cryptocurrencies Payments Payment Services 311

Kibo

JANUARY 15, 2023

For many of us, this is the first conference we’ve attended since the pandemic, and we are thrilled to be seeing our teammates, colleagues, partners, and peers in person. Part of that plan was switching to a modular, composable eCommerce solution to deliver seamless customer experiences. The Future of Delivery and Fulfillment.

Shipping Costs 62

Shipping Costs Customer Experience Fulfillment Technology 62

BigCommerce

NOVEMBER 13, 2017

Seriously Silly Socks won the Innovation Awards Grand Prize of $10,000 and a fully paid trip to a Retail Conference of their choice. Initially our process was manual and the customer needed to add a box to their basket and then add four pairs of socks as separate items, five items in total. Fulfilling. Why they won.

Shipping Costs 239

Shipping Costs Shipping Gifts BigCommerce 239

Retail TouchPoints

SEPTEMBER 11, 2020

“These closures, along with the growth in our online business and expanded omnichannel capabilities, will allow us to more efficiently and profitably service our customers,” said Jim Bell, CFO of GameStop during a conference call discussing the retailer’s Q2 financial results. For the three months ended Aug.

eCommerce 299

eCommerce Omnichannel Operations Retail 299

Retail TouchPoints

NOVEMBER 20, 2020

19 conference call with analysts. While Macy’s has had to close its store in the Cielo Vista Mall in El Paso, Texas, due to a surge in cases in the area, the retailer is continuing to use this and another shuttered location as dark store fulfillment centers. “We COVID-19 cases spiking in communities across the U.S.

Omnichannel 154

Omnichannel Fulfillment Operations Customer 154

GetElastic

OCTOBER 4, 2018

Key Takeaways: B2B buyers demand remarkable customer experience. There is no hiding from the truth: today’s buyers are demanding contextual and personalized buying experiences, rich with product information, relevant pricing and recommendations, and frictionless fulfillment options. How does one innovate?

B2B 162

B2B Workshop Electronics B2C 162

Pivotree Blog

AUGUST 19, 2022

Untraceable’s Blockchain Futurist Conference was held in Toronto, Canada on August 9-10, 2022. Most of the technology showcased at the conference were essential tools and solutions – cryptocurrency wallets, exchanges, and bridges. Talk to Pivotree about how you can extend your Web2 customer experience into Web3.

Cryptocurrencies 52

Cryptocurrencies Supplies Events Technology 52

Retail TouchPoints

JULY 19, 2021

The premise and experience is called “SmartCommerce” — and it’s powered by connected devices and packaging that activate digital media and advertising moments across the entire product lifecycle — from the warehouse to a customer’s shopping cart.

eCommerce 299

eCommerce Supplies Consumer Customer Retention 299

Retail TouchPoints

AUGUST 18, 2023

A panel at the June 2023 Retail Innovation Conference & Expo provided answers and insights in the session titled Gen Z and Gen Alpha: Creating Impactful Brands for the Next Wave of Consumers. And more importantly, how does this “native” status impact the methods brands use to engage these current and future consumers?

Mobile 238

Mobile PayPal Consumer Customer Loyalty 238

Retail TouchPoints

FEBRUARY 5, 2024

Soon many more Amazon orders will be arriving without that friendly Amazon “over-box,” because as of today SIPP is expanding to all Fulfilled by Amazon (FBA) sellers in the U.S. and Canada. and Canada. and Canada. But perhaps the biggest reason is that Amazon has grown so ubiquitous and so influential that it can.

Shipping Costs 285

Shipping Costs Fulfillment Shipping Customer Experience 285

Retail TouchPoints

SEPTEMBER 8, 2020

He will be digging deeper into these initiatives, and specifically how the Olivela team has had to change the way they work and collaborate, during the upcoming Retail Innovation Conference. Digital and store appointments help fulfill the luxury promise. Some have even hosted workout classes and game nights.

Consumer 130

Consumer Beauty and Health Social Media eCommerce 130

Retail TouchPoints

SEPTEMBER 8, 2020

He will be digging deeper into these initiatives, and specifically how the Olivela team has had to change the way they work and collaborate, during the upcoming Retail Innovation Conference. Digital and store appointments help fulfill the luxury promise. Some have even hosted workout classes and game nights.

Consumer 130

Consumer Beauty and Health Social Media eCommerce 130

Retail TouchPoints

NOVEMBER 3, 2020

During the hustle of the 2020 Retail Innovation Conference (#RIC20) , there may have been more sessions than you could take part in.

Technology 191

Technology Mobile Consumer Customer 191

Retail TouchPoints

NOVEMBER 17, 2021

Opening day of the 2021 virtual Retail Innovation Conference , which continues today, Nov. It’s the question every retailer wants the answer to: what do consumers (and more specifically, those likely to buy their products) really want? 17 with more great sessions, provided valuable insights into the mindset of today’s shoppers.

Consumer 312

Consumer Omnichannel Leisure Supplies 312

Retail TouchPoints

AUGUST 5, 2020

One sign of the recovery is that the physical conference business is fully functional. I’m speaking at China International Retail Innovation Summit 2020 from August 11-12 in Shanghai, a large retail conference. Restaurants are almost back to full capacity, as we can see from this Retail Store Tours China video from Shanghai. .

Retail 263

Retail Supplies eCommerce Department Stores 263

GetElastic

MARCH 8, 2018

SXSW serves up a little bit of everything, offering a unique opportunity to explore the worlds of interactive, gaming, film, music, and comedy in an immersive festival of events, conferences, and showcases. Experiences are data-driven, machine-learned and responsive across a plethora of new engagement methods. Unlock trapped value.

eCommerce Platforms 103

eCommerce Platforms eCommerce Customer Experience Improvements 103

ChannelAdvisor

APRIL 19, 2018

Day three of a conference is when the excitement starts to fade, right? But the burden of customer experience is on us.”. The last keynote of the day was about the one thing many retailers and brands most wrestle with when preparing their online strategies: fulfillment. But have sellers gotten worse at fulfillment?

Fulfillment 40

Fulfillment eCommerce Consumer Shipping 40

ChannelAdvisor

DECEMBER 9, 2016

Discover how to boost your performance with the right listing, pricing and fulfillment strategies for Walmart shoppers. Other breakout sessions will show you how to ensure greater return on eBay, improve the customer experience through delivery, leverage hyperlocal and get ready for the future of Google and its implications for e-commerce.

eCommerce 40

eCommerce Events Fulfillment Mobile 40

RetailMinded

JANUARY 21, 2022

Recognized and respected as the largest conference and expo in the world supporting the retail industry, I was both excited and proud to return to the NRF show floors for the first time since the global pandemic. Enhancing these fulfillment challenges includes leveraging robotics, and there was no shortage of these to explore at NRF.

Payment Services 52

Payment Services Retail Supplies Merchant Services 52

ChannelAdvisor

APRIL 18, 2018

Should you allocate more budget to advertising and less to fulfilling? Should you leverage Fulfillment by Amazon (FBA) or pack products yourself? Fulfillment. Here are a few highlights: As Amazon continues to disrupt numerous industries , sales, digital marketing and fulfillment will all kick into even higher gear.

eCommerce 40

eCommerce Workshop Fulfillment Shipping Costs 40

Retail TouchPoints

OCTOBER 20, 2020

While the 99 speakers at the 2020 Retail Innovation Conference , held Oct. How will the election affect the country’s mood and its economy? How many other retailers will go bankrupt — and will one of them be mine?

Merchant Services 150

Merchant Services BigCommerce Clothing eCommerce 150