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The Ultimate Handbook to Achieve Post-purchase Success with LateShipment.com and Zoho Desk

lateshipment

These tickets consume time and attention, preventing your team from addressing more critical issues. The post The Ultimate Handbook to Achieve Post-purchase Success with LateShipment.com and Zoho Desk appeared first on Lateshipment.com Blog. The Fix: Reduce delivery inquiries by 70% with real-time updates.

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What’s Driving the Explosion of Retail Media (and How to Get in on the Action) 

Retail TouchPoints

Then there’s the ever-tightening restrictions on data collection and tracking, making it harder than ever to target and engage consumers via traditional marketing channels. Macy’s RMN hit the market in 2020 and quickly generated $105 million in revenue in 2021.

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What It Takes To Provide Epic Social Media Customer Care

RTP blog

By Andrew Kokes, HGS In a time when Millennials and Gen Z turn to social media more than ever , these digitally native consumers expect brands to provide a quick and seamless online experience. Social media platforms are constantly evolving, and brands have to evolve along with them in order to stay relevant to today’s consumer.

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Almost half (45%) of retailers now experience customer churn rates upwards of 51%, according to the latest data from MoEngage

365 Retail

With the cost-of-living squeezing consumers’ disposable incomes and ebbing away at customers’ loyalty propensities, retailers are facing higher levels of customer churn, the latest research from insights-led customer engagement platform, MoEngage , suggests.

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The Benefits of Using Printed Booklets to Market Your Brand

365 Retail

Common booklet types include staff handbooks, product catalogues, training manuals, event programs, newsletters, portfolios, recipe booklets, reference guides and business reports. Several studies reveal that printed marketing materials are generally viewed as trustworthy by consumers. The Benefits of Printed Booklets.

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Does Psychological Pricing Work?

Wiser

There are many things consumers consider when making a purchase. Taking a lesson out of the real estate broker’s handbook, Odd-Even pricing can be used to imply the value of a particular item. . This pricing strategy is interpreted by the consumer as being precise, cutting the excess fat off the normal $3.99 Strategy No.

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Are you Customer-Obsessed? Here’s Why you Should Be

Retail TouchPoints

Exceeding customer expectations rather than merely satisfying them is at the heart of the Disney approach — so much so that Disney created a dedicated handbook, Be Our Guest , to help guide other brands on their quest to perfect the art of customer service. Furthermore, 74% of consumers say they’re likely to buy based on experience alone.

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