Remove Customer Data Remove Customer Experience Remove Multi-channel Remove Payments
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From Obligation to Opportunity: Make Compliance Your Biggest USP

Retail TouchPoints

The challenging economic environment, intense regulatory pressure and ever-present threat of fraud are creating a perfect storm that’s sweeping across the global payments landscape. For many banks, neobanks and non-financial businesses coming up against new risks and obstacles to growth, there is a golden opportunity right in front of them.

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Multi-Channel Retailing: The Ultimate Guide to Engaging Customers On- and Offline

Korona

To grow your retail business in today’s landscape, you must go beyond your website or physical store. It’s important to explore new channels such as marketplaces, social media, price comparison engines, etc. As soon as you leverage multiple channels to promote your products, you are conducting multi-channel retailing.

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Point of Sale Features for Multichannel Retailers: Key Features To Consider

Korona

Customer experience is at the heart of running a multi-channel retail store. Other channels such as social media, SMS, email, and online stores are all avenues to leverage for selling products and increasing the efficiency of your overall operations.

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6 Strategies for Collecting Customer Data for Early Personalization

Sailthru

Despite the business value it drives, Gartner predicts that 80% of marketers will abandon their personalization efforts by 2025. In many cases, poor customer data management will be the catalyst. Raise does this well, using a long-term multi-channel approach. But how do you go about getting it?

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How to Meet and Exceed Amazon-Driven Customer Expectations 

ESW

But as retailers and brands with DTC ecommerce channels know, meeting online customer expectations in an Amazon-dominated environment is challenging to say the least. It’s another to develop strategies and procedures that meet customer expectations without damaging revenue and profits. billion in sales in Q3 2020.”

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Account Takeovers: The Next Big Retailer Threat

RTP blog

By Tom Byrnes, Vesta Merchants today are seeing an increase in revenue losses and fraud costs due to an often overlooked and hard-to-spot problem: account takeovers. Merchants with an online channel are already losing 7.6% of their annual revenue to fraud, according to a recent study. of their annual revenue goes to fraud costs.

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Maximizing Repeat Buyers on Amazon: Strategies for eCommerce Success

Algopix

Loyal customers expect continued value from the brands they support. Outstanding service: A positive post-purchase experience, quick resolution of issues, and exceptional service retention. Customer experience: Personalization, loyalty programs , and convenience factors bring customers back.

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