Omnisend

MAY 30, 2021

Understanding customer behavior is essential for any merchant. The right customer data can help drive your buyers to make more personalized purchase decisions—and this is where behavioral segmentation comes into play. And how does it improve customer engagement? Tips to Boost Sales Using Behavioral Segmentation Examples.

Customer 114

Customer Merchant Services Subscription Omnichannel 114

SellBrite

JUNE 7, 2017

Savvy business owners know that customer retention is worth its weight in gold. The numbers say it all: it costs five times more to bring in a new customer than it does to maintain a current one and the odds of making a sale to a current customer are 60-70 percent compared to only a 5-20 percent chance of selling to a new lead.

Customer Loyalty 161

Customer Loyalty Social Media Customer Customer Retention 161

FastSpring

MAY 13, 2021

So, before you get your developers and designers ready for a complete checkout overhaul, take a look at some of FastSpring’s checkout examples. Customers like options, especially when it comes to subscription products. They want to be able to customize the features they pay for, the length of their term, and payment frequency.

Payment Services 79

Payment Services Shopping Carts eCommerce Mobile 79

FastSpring

MAY 13, 2021

So, before you get your developers and designers ready for a complete checkout overhaul, take a look at some of FastSpring’s checkout examples. Customers like options, especially when it comes to subscription products. They want to be able to customize the features they pay for, the length of their term, and payment frequency.

Payment Services 78

Payment Services Shopping Carts eCommerce Mobile 78

Smile.io

MARCH 20, 2024

Patrick Trochaniak With a points program, you unlock various features that will further drive customer retention and lifetime value. For example, you can offer your top-tier customers perks like early access to new products or sales, invites to VIP-only events, or even participation in product focus groups.

Shipping Costs 78

Shipping Costs Shopify Customer Loyalty Merchant Services 78

eCommerceFuel

OCTOBER 1, 2020

Customer loyalty is the key to customer retention, meaning repeat customers for your business. The fundamental goal for an eCommerce shop is to attract customers, and ultimately keep them coming. Adapted from a traditional shop model, an eCommerce customer loyalty program is essential for customer retention.

Customer Loyalty 44

Customer Loyalty eCommerce Customer Shipping Costs 44

Kissmetrics

MARCH 23, 2018

Amazon has a lot of the same problems that most retailers have when dealing with customer service. They still deal with customer complaints with varying degrees of success, just like everyone else. And customer experience can play a big role in customer retention and loyalty. Consider adding subscription services.

eCommerce 210

eCommerce Shipping Costs Subscription Payment Services 210

GetElastic

APRIL 28, 2022

An example of a DTC eCommerce brand is Glossier, a company in the beauty industry, which uses the platform Contentful to facilitate their sales channels. Through Contentful and social media, Glossier has created a strong, loyal customer base and enhanced customer experiences. Subscriptions Build Up Customer Loyalty.

Payment Services 78

Payment Services eCommerce Customer Retention Demo 78

Optimizely

AUGUST 7, 2018

This data powers your ability to execute lifecycle marketing — a strategy to engage with shoppers in the most relevant way according to where they are in their customer journey. It really all comes down to: Are they a long-term loyal customer? Or a brand new customer? What customer lifecycle data do I need?

Marketing 199

Marketing eCommerce Multi-channel Customer Retention 199

365 Retail

SEPTEMBER 30, 2022

Focus on customer retention. Protecting your most loyal customers is an obvious priority in a downturn. Acquiring new customers can be five to 25 times more expensive than retaining existing ones, so focusing on customer retention makes economic sense. You can do this with a customer data platform (CDP).

Customer Retention 67

Customer Retention Retail B2C Customer Loyalty 67

Smile.io

FEBRUARY 2, 2024

Repeat Customer Rate 💡 Repeat Customer Rate is the proportion of orders from customers placing at least their second order with a store within the year. Repeat customer rate has increased or remained constant across industries in 2023, indicating increased customer retention.

Customer Loyalty 87

Customer Loyalty eCommerce Customer Merchant Services 87

ROI Revolution

AUGUST 5, 2021

65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. Examples include Apple Pay, Google Pay, Venmo, and Zelle. . New COVID-19 data + stats. Another example is the grocery industry in general.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

JUNE 1, 2021

65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. Examples include Apple Pay, Google Pay, Venmo, and Zelle. . New COVID-19 data + stats. Another example is the grocery industry in general.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JULY 1, 2021

65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. Examples include Apple Pay, Google Pay, Venmo, and Zelle. . New COVID-19 data + stats. Another example is the grocery industry in general.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

DECEMBER 2, 2021

65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. Examples include Apple Pay, Google Pay, Venmo, and Zelle. . New COVID-19 data + stats. Another example is the grocery industry in general.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

OCTOBER 7, 2021

65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. Examples include Apple Pay, Google Pay, Venmo, and Zelle. . New COVID-19 data + stats. Another example is the grocery industry in general.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

SEPTEMBER 2, 2021

65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. Examples include Apple Pay, Google Pay, Venmo, and Zelle. . New COVID-19 data + stats. Another example is the grocery industry in general.

eCommerce 78

eCommerce Social Media Payment Services Payments 78

ROI Revolution

NOVEMBER 4, 2021

65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. Examples include Apple Pay, Google Pay, Venmo, and Zelle. . New COVID-19 data + stats. Another example is the grocery industry in general.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

JANUARY 5, 2022

65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. Examples include Apple Pay, Google Pay, Venmo, and Zelle. . New COVID-19 data + stats. Another example is the grocery industry in general.

eCommerce 78

eCommerce Social Media Payments Payment Services 78