Remove Customer Experience Remove Customer Loyalty Remove Omnichannel Remove Sporting Goods
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Rewards Case Study: DICK'S Sporting Goods and Nike Team Up on Customer Loyalty

Smile.io

DICK’S Sporting Goods and Nike recently announced they would be taking their long-standing business relationship to the next level by partnering on customer loyalty. These perks are available in addition to the rewards and benefits customers already enjoy as members of these loyalty programs individually.

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Retail technology for building recession resilience

iVend

Consumers continue to spend on essentials such as food, personal care, and basic clothing, but reduce their outlay on items such as furniture, home electronics, sporting goods and accessories. Retaining existing customers – strengthening relationships, making them feel valued and enhancing the customer experience.

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Connected Customers Are Changing The Buying Experience

RTP blog

By Ed Kowalski, Sutherland Every retailer knows customer experience is paramount in today’s competitive landscape. As brands vie for our business, today’s customer is increasingly informed and demanding. Ed Kowalski is Assistant VP for Retail Marketing at Sutherland.

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As ‘Appointment Retailing’ Use Cases Expand, More Brands See Value

Retail TouchPoints

Even sporting goods and specialty athletic companies are seeing the benefits of appointments, as they allow associates to walk consumers through their preferred activities and make pointed recommendations based on their needs and behaviors. To execute flawlessly, the appointment experience needs to integrate with all other systems.

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To Experience the Future of Retail, You’ll Want to Go to the Store

Retail TouchPoints

In-store experimentation experiences are opportunities to entertain, energize and inspire customers while connecting emotionally with them. This is especially important for connecting with Gen Z customers, two-thirds of whom like to shop in-store when they’re looking for new products.

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‘The Best Vision Is Insight’ — The Top Retail Trends Of 2020

Retail TouchPoints

Here are the top five ways retail will evolve in 2020: Loyalty Breaks With Tradition. Leading retailers recognize the need to build dynamic relationships that extend far beyond traditional loyalty programs heading into 2020. But crucially, that’s not the exclusive role of online experiences. Retailers are already responding.

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Best Retail POS Systems for 2020

Ecommerce Platforms

It turns out 43% consider omnichannel integration a priority, 45% prioritize payment security compliance, and 53% are planning to introduce additional features to their current retail POS systems. That said, the Lightspeed Retail POS system happens to be just as good as its restaurant counterpart. And that’s not all.

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